Sales Support Coordinator

1 week ago

Birmingham, United Kingdom Mainline Instruments Full time

**About us**

Mainline Instruments is a small business in Birmingham. With a commitment to excellence and innovation, we provide cutting-edge solutions to ophthalmic healthcare professionals nationwide. Our team is dedicated to supporting eye care by offering the best in diagnostic technology and customer service.

**Job Title**: Sales Support Coordinator

**Role Overview**:
**Key Responsibilities**:

- Support daily activities of the sales team
- Assist the Sales Director and Sales Managers with routine tasks
- Prepare quotations for simple leads and route complex queries to appropriate managers
- Coordinate product training and manage documentation in the company library
- Collaborate with Operations on logistics relating to equipment pre-delivery inspection, collection and delivery
- Collaborate with the marketing team for staffing exhibitions and conferences
- Work with the administration team on invoicing and delivery schedules
- Manage and submit tenders, including NHS Supply Chain, gathering information and coordinating with related departments on product management
- Attend and contribute to sales and marketing meetings and represent the company at various industry events

**Skills & Competencies**:

- Technical Skills:_
- Understanding of sales processes and customer service practices
- Knowledge of supply chain and logistics management
- Familiarity with healthcare industry (preferred)
- Soft Skills_
- Excellent communications and interpersonal skills
- Strong organisational and time management abilities
- Problem-solving skills and ability to handle multiple tasks
- A proactive approach to challenges and a strong work ethic
- Other Competencies_
- Ability to work effectively both independently and as part of a team
- Experience in handling sensitive information with confidentiality
- Adaptability to rapidly changing environment and demands

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Office: 4 years (preferred)
- Customer service: 2 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

**Location**:

- Birmingham (preferred)

Work Location: In person

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