Branch Support Advisor
6 months ago
**Summary**:
**Salary: Starting from £23,728.02 per year**
**Grade: PO**
**Reporting Line: Service Centre Manager**
**Contract Type: Permanent**
**Location: Commutable to Chesterfield/Hybrid**
**What to expect**:
Here at the Post Office we’re steeped in tradition, but we’re going places. We’ve been the anchor of UK communities for centuries and that isn’t going to change any time soon. We are Everybody’s Business.
As a Support Advisor within our Branch Support Centre you will be the first point of contact for all Postmaster queries. By showing a passion for resolution and showing Postmasters empathy by truly listening to them and putting yourself in their shoes, you’ll effectively deliver consistently high levels of Postmaster satisfaction via all contact channels
You will become an expert in Post Office branch operations and know how to help Postmasters and branches resolve their issues. You will also complete administrative activities to ensure that issues captured in first line support are effectively managed and resolved for Postmasters and branches.
Our Branch Support Centre is the gateway to a truly fantastic career within Post Office as you receive a 1st class 6 week training programme on arrival followed by continual development and genuine career opportunities throughout your time with us.
**What we can do for you**:
Our people are the driving force behind our business, we are proud of the energy, commitment and customer focus we have in common. In addition to the competitive salary we offer, in return for your hard work, you will also receive:
- Automatic salary increases after year 1 and year 2
- 25 days annual leave that increases with tenure
- Generous pension contribution
- Access to Benenden Healthcare
- Life assurance
- Income protection after 12 months service
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
**What you’ll need to succeed**:
- Someone with a passion for Customer Service with a great telephone manner
- IT literacy ideally with Microsoft packages
- Have the flexibility to work on a rota covering Monday to Friday 8am-7.30pm and on average 1-2 Saturdays per month
**About us**:
Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of - and we need fresh talent to help make it possible.
We’re looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve - a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.
-
Support Advisor
6 months ago
East Midlands, United Kingdom Post Office Ltd Full time**Summary**: **Salary: Starting from £23,728.02 per year** **Grade: PO** **Reporting Line: Network Monitoring Manager** **Contract Type: 6 month Fixed Term Contract** **Location: Chesterfield/Hybrid** **What to expect**: Here at the Post Office we’re steeped in tradition, but we’re going places. We’ve been the anchor of UK communities for centuries...
-
Support Advisor
6 months ago
East Midlands, United Kingdom Post Office Ltd Full time**Summary**: **Salary: Starting from £23,728.02 per year** **Grade: PO** **Reporting Line: Team Manager - Network Resolution** **Contract Type: 6 month Fixed Term Contract** **Location: Chesterfield/Hybrid** **What to expect**: Here at the Post Office we’re steeped in tradition, but we’re going places. We’ve been the anchor of UK communities for...
-
Branch Assistant
3 weeks ago
Southampton, South East, SO15 1HG, Southampton, United Kingdom Meridian Business Support Limited Full timeWe are looking for aBranch Assistantto join the Southamptonbranch(SO15):Join one of theUKs leading distributorsofelectrical productsandsolution providerswith250+ branchesnationally with acore valueto developtalent & internal progression.Great Salary + Performance based Bonus Scheme
-
General Branch Support
4 days ago
East Grinstead, West Sussex, United Kingdom Lloyd Recruitment Ltd Full timeJob Title: General Branch SupportThis is an excellent opportunity to join our team as a General Branch Support specialist, providing vital support to our General Manager and driving business success.The successful candidate will be responsible for:Supporting the General Manager in managing the branch's daily activities.Contributing to the development and...
-
Branch Assistant Trainee
4 days ago
East Midlands, United Kingdom Bristol Industrial Full timeAbout the RoleThis is an exciting opportunity to kick-start your career in the Electrical Trade sector. As an Apprentice Branch Assistant, you will have the chance to learn about the industry whilst completing the apprentice programme which will take around 15 months to finish.You will be trained to become the face of our company, providing exceptional...
-
Branch Finance Business Partner
3 weeks ago
East Midlands, United Kingdom The Vella Group Full timeThe Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We pride ourselves on providing a quality service which has resulted in our success and growth. As a recognised industry leader, The Vella Group currently operate 16 sites with ambition to...
-
Branch Support Specialist
1 day ago
East Grinstead, West Sussex, United Kingdom Lloyd Recruitment Full timeAbout the Job:We are looking for an ambitious individual to join our team as an Assistant General Manager at a leading multi-branch Builder's Merchant. As a key member of the management team, you will support the General Manager in overseeing day-to-day operations of the branch.Responsibilities:Assist in managing day-to-day operationsSupervise product...
-
Branch Administrator
7 months ago
East Grinstead, United Kingdom Connells Group Full time**Job Description** Branch Administrator (Part Time Flexible)** At Connells, part of the Connells Group, we're looking for a highly motivated **Branch** **Administrator (Part Time Flexible) **to support our fantastic team in branch in East Grinstead. As our **Branch** **Administrator **you will take ownership of office administration accurately and...
-
Customer Service Advisor
4 weeks ago
East Grinstead, United Kingdom Meridian Business Support Full timeWould you like your next Customer Service Advisor role to offer hybrid working from home, hardly any weekend work, no evening shift work and benefits that include private healthcare, free parking and discounts on retailers, holidays and gym? Our client, an industry leading membership organisation which boasts over 1 million members are looking...
-
Office Support and Customer Service Advisor
3 weeks ago
East Midlands, United Kingdom Talk Staff Group Limited Full timeWe are seeking an office support and customer service advisor to join our team in Alfreton. As a key member of our team, you will provide exceptional customer support, process online orders, and maintain accurate records. Strong organisational skills, attention to detail, and excellent communication skills are essential.Key Benefits:A competitive salary of...
-
Senior Sales Advisor
2 weeks ago
South East London, United Kingdom CV-Library Full timeIf you're ready to take your customer service skills to the next level and join a team that's dedicated to providing great service, we want to hear from you! Jewson Dulwich is on the hunt for a Senior Sales Advisor who's as passionate about great service as we are. Hours: 07.30-1700 Monday to Friday and every other Saturday morning (Apply...
-
Assistant Branch Manager
1 month ago
East Anglia, United Kingdom Eurocell Group PLC Full time €30,000ROLE: Assistant Branch Manager HOURS: 44 per Week - Permanent Role SALARY: £30,000 basic salary per year BONUS/OTE: Realistic total earning potential of up to £34,800 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: On Site Eurocell are a stock market listed Plc and the market leader...
-
Branch Manager
1 month ago
East Anglia, United Kingdom Voyage Care Ltd Full time €40,000 - €44,902Registered Branch Manager - Stevenage/Hertfordshire £40,000 to £44,902 Depending on experience (Including Car Allowance) Join Voyage Care and Feel Valued, we reward your dedication with: • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street...
-
Branch Management Support Role
20 hours ago
East Grinstead, West Sussex, United Kingdom Lloyd Recruitment Full timeThe ideal candidate will have existing experience in managing branches, specifically within the Builders Merchant sector. They will possess excellent leadership and communication skills.
-
Rental Customer Advisor
6 months ago
East Kilbride, United Kingdom Arnold Clark Full timeWe’re looking for an organised and enthusiastic Rental Customer Advisor for our Car & Van Rental branch in East Kilbride. **Hours** 42.5 hrs per week working 5 days over 7 on a rotational basis. **About the role** As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to deliver the excellent service...
-
Rental Customer Advisor
6 months ago
East Kilbride, United Kingdom Arnold Clark Full time**Salary**: Competitive plus benefits **Type of work**: Permanent **Location**: East Kilbride About the role We’re looking for an organised and enthusiastic Rental Customer Advisor for our Car & Van Rental branch in East Kilbride. Hours 42.5 hrs per week working 5 days over 7 on a rotational basis. About the role As part of a busy Arnold Clark Car &...
-
Wednesbury, West Midlands, United Kingdom Interaction - Bristol Full time €28,000Trade Sales Advisor Wednesbury Branch Monday to Friday Basic Salary £28,000 per annum with OTE £33 - £35K (Salary to be reviewed in 6 months) Company Description: Our client specialises in civils drainage and water management. With over 50 years in the industry, they provide quality products, expert staff, dedicated delivery, and technical...
-
HR Advisor Role
18 hours ago
East Midlands, United Kingdom Gleeson Recruitment Group Full timeJob SummaryWe are looking for a skilled HR Advisor to support the Business Partnering team with employee relations casework, providing operational support and advice on disciplinary, grievance, appeals, and using HR Metrics to monitor KPIs and trends.This is a full-time permanent position, Monday to Friday, working on-site in Nottinghamshire with some...
-
Branch Manager
4 days ago
Thamesmead East, United Kingdom CV-Library Full timeAn exciting opportunity has arisen within M4 Specialist for a Recruitment Branch Manager at our hub in Erith to aid our expansion and growth plan. We are looking for a confident and motivated Branch Manager or experienced Senior Recruitment Consultant looking for the next step in their career! You will be responsible for the growth and development of your...
-
Electronics Technical Advisor
4 days ago
East Midlands, United Kingdom Enterprise Recruitment Ltd Full timeEnterprise Recruitment Ltd has an exciting opportunity for an Electronics Technical Advisor to become a product champion within the organisation. This role involves managing one of their products, supporting both customers and internal teams with troubleshooting, and staying at the forefront of industry advancements to advise on new product development.The...