Receptionist & Admin Support

An opportunity has arisen to join the Frontier team, based at Hermitage. We are looking for a Receptionist & Admin Support to join us on a permanent full-time basis.

The role involves running an efficient front of house, transferring calls, welcoming, and booking in visitors and contractors, as well as coordination of meeting facilities and general office support duties.
- A smart and professional appearance
- Approachable and friendly with a can-do attitude
- Possess a confident, professional, and helpful telephone manner
- Excellent interpersonal and communication skills at all levels
- Ability to provide the highest standards of customer service
- Excellent written and oral communication skills
- Able to work both independently and as part of the site team
- Passionate about keeping the front of house and meeting rooms tidy and well presented
- Excellent organisational, prioritisation and multi-tasking skills
- Enjoys a busy, challenging, and varied working environment
- Good working knowledge of Microsoft Office (Excel/Word/PowerPoint and MS Teams) and the Internet
- Experience of using a busy switchboard
- Experience of dealing with customers face to face and over the telephone
- Experience of working as part of a reception team

**The role - Key responsibilities**
- Operating a switchboard in a warm, confident and positive manner
- Meeting and greeting visitors and contractors in reception and ensuring they are well looked after
- Ensuring that all visitors /contractors are booked in and off site and have completed the relevant permits
- Liaising with couriers to ensure that documents/parcels are distributed effectively
- Opening and distributing the daily post, collating internal post and preparing the outbound post for collection
- Keeping the front of house area clean, tidy and well-presented and organising any displays
- Booking meeting rooms for staff and visitors
- Co-ordination and preparation of meeting rooms for meetings
- Booking catering facilities for meetings - organising lunches and liaising with catering companies
- Organising drinks and refreshments as required and delivering to meeting rooms
- To be trained in use of all presentation / technical equipment in meeting rooms and provide support to staff and visitors on how equipment should be used
- Having an eye for detail and checking rooms are perfect each time
- Tidying the meeting rooms and facilities after each meeting to ensure area is kept presentable
- Undertake general administrative duties as required to support the site and office
- Ordering stationery and site consumables/cleaning items
- Have an awareness and understanding of Health & Safety on site for staff & all visitors
- Responsible for advising all visitors and contractors are alerted to relevant H&S information which includes muster points
- Responsible for printing the staff and visitor staff listing during an emergency to aid with a roll call
- Ordering Personal Protective Equipment and resources

**Why work for Frontier?**

At Frontier, we believe in rewarding our people for a job well done. As an employee you will have access to the following benefits:

- A contributory pension plan to help you save for your future. The plan offers a choice of contributing levels up to 7% of salary, which is matched by us
- 25 days’ holiday (per annum) in addition to Bank Holidays, with the opportunity to purchase up to an additional five days’ holiday per year
- Life Assurance of three times your salary
- You and your friends and family (up to five people) will have access to our Employee Assistance Programme which provides 24-hour support and advice in a variety of areas including financial and wellbeing.
- Access to money saving discounts at selected retailers through our Employee Discounts Programme and our Cycle to Work scheme
- Dedicated learning and development specialists to support your ongoing development
- Access to free eye tests across all roles
- Complimentary parking on site

**About Us**

Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion.

With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success.

Award winning for our commitment to people, we have been recognised by Great Place to Work institute since 2012 and we are proud to be ranked by them in the top 30 UK best large places to work.

Our business approach is underpinned by our core values - Integrity, Customer focus and Expertise - or ‘ICE’. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.

**Commitment to Diversity and Inclusion**

We recognise the value of a workforce in which people from divers