Credit Control Team Leader

4 days ago

Larbert, United Kingdom Certas Energy UK Ltd Full time

**We currently have a vacancy for a Credit Control Team Leader working 37.5 hours Monday - Friday, on a full time and permanent basis. This position of Credit Control Team Leader will be based out of our Larbert office offering a competitive salary**

As a Credit Control Team Leader, your primary responsibilities will be to lead a high performing team in a professional, responsive and effective manner, that satisfies the needs and requirements of the business and customers. You will Deliver ‘best in practice’ collections within the guide lines determined by the agreed credit terms, while embracing a continuous improvement culture, with an aim of maximising cash flow whilst managing risk and bad debt exposure.

This role would involve you working closely with all departments within the business, building and maintaining good relationships. You will manage escalations from the team, customers, and service partners ensuring a satisfactory resolution while escalating or advising management as appropriate. You Must ensure you understand Credit Insurance Policies and work within the Certas Credit Policy.

Furthermore you will as a Credit Control team Leader hold and chair monthly meetings with Sales Management for the Region / Adjacency covering team changes, key accounts and any relevant updates required.

It is expected that you manage team performance by setting individual annual objectives for the team and review progress on a regular basis. You will monitor team and individual targets based on call quality & productivity and cash collections to ensure company KPIs are met, hold regular portfolio reviews with team members to review performance, productivity and provide support as necessary. You will also hold monthly one to ones and appraisals performance reviews ensuring team members are meeting performance expectations and demonstrating company behaviours and values, addressing performance issues as appropriate and conducting disciplinary and grievance procedures as required.

Good attention to detail is essential for the post of Credit Control Team Leader along with excellent organisational and effective communication skills. You should be approachable and trustworthy while holding good persuasion and influencing techniques.

Benefits also provided by Certas include discount schemes, pension scheme and holiday buy and sell options. This role provides an excellent opportunity to gain experience and grow within the UKs largest independent retailer of fuels and lubricants.

**Company Information**

Certas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 800 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.

Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.

We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.

We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.

**_ Certas Energy Ltd is an Equal Opportunities Employer_

  • Credit Controller

    6 months ago

    Larbert, United Kingdom Certas Energy UK Ltd Full time

    We currently have an opportunity for a Credit Controller to work at our office in Larbert on a Full Time and Permanent Basis. We are offering a competitive salary for a Monday to Friday 37.5 hour week. We are also looking to implement flexible working to this role in the long term between home based and office work. As a Credit Controller you will assist...

  • Credit Controller

    7 months ago

    Larbert, United Kingdom Certas Energy UK Ltd Full time

    We currently have an opportunity for a Credit Controller to work at our office in Larbert on a Part Time and Permanent Basis. We are offering a competitive salary for a Tuesday to Friday 30 hour week. We are also looking to implement flexible working to this role in the long term between home based and office work. As a Credit Controller you will assist in...

  • Credit Controller

    7 months ago

    Larbert, United Kingdom Certas Energy UK Ltd Full time

    We currently have an opportunity for a Credit Controller to work at our office in Larbert on a Full Time and Permanent Basis. We are offering a competitive salary for a Monday to Friday 37.5 hour week. We are also looking to implement flexible working to this role in the long term between home based and office work. As a Credit Controller you will assist...

  • Credit Controller

    4 days ago

    Larbert, United Kingdom Certas Energy UK Ltd Full time

    We currently have an opportunity for a Credit Controller to work at our office in Larbert on a Part Time and Permanent Basis. We are offering a competitive salary for a 18 hour week. We are also looking to implement flexible working to this role in the long term between home based and office work. As a Credit Controller you will assist in the efficient...

  • Credit Controller

    4 days ago

    Larbert, United Kingdom Certas Energy UK Limited Full time

    **We currently have an opportunity for a Credit Controller to work at our office in Larbert on a Part Time and Permanent Basis. We are offering a competitive salary for a 18 hour week.** We are also looking to implement flexible working to this role in the long term between home based and office work. As a Credit Controller you will assist in the efficient...

  • Credit Control Administrator

    7 months ago

    Larbert, United Kingdom Certas Energy UK Ltd Full time

    We currently have an opportunity for a Credit Support Administrator to work at our office in Larbert. We are offering a competitive salary for a 37.5 hour week, working Monday - Friday in this full time and permanent position. This role will have a split between Home Based and Office work. As a Credit Support Administrator you will be required to understand...

  • Team Leader

    8 hours ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Do you have customer service experience, and are you seeking a new opportunity in Falkirk? We are looking for a passionate and dedicated Team Leader for a full-time role, offering an attractive salary and benefits package. In this Team Leader role, you'll manage a team responsible for customer care while you motivate and guide a team of...

  • Team Leader

    7 hours ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Do you have customer service experience, and are you seeking a new opportunity in Falkirk? We are looking for a passionate and dedicated Team Leader for a full-time role, offering an attractive salary and benefits package. In this Team Leader role, you'll manage a team responsible for customer care while you motivate and guide a team of...

  • Credit Support

    3 days ago

    Larbert, United Kingdom Certas Energy Full time

    We currently have an opportunity within Credit Support to work at our office in Larbert. We are offering a competitive salary for a 37.5 hour week, working Monday - Friday in this Full Time and Permanent position. The position will provide flexible workingopportunities between Home Based and Office work. As a Credit Support colleague you will be required to...

  • Team Leader

    20 hours ago

    Larbert, United Kingdom SSP Group Plc Full time

    **Team Leader - Starbucks - Forth Valley Royal Hospital** **Everyone regardless of age starts on £9.91 per hour.** You may be wondering who are SSP? Well, we’re one of the best kept secrets in Hospitality and Retail. You may not know us by name, but you will know us from our brands. We are the leading operator of restaurants, bars, cafes, food courts and...

  • Team Leader

    6 months ago

    Larbert, United Kingdom Eddy's Food Station Ltd Full time

    TEAM LEADER - EDDY’S FOOD STATION - **Ready, Steady, Let’s Work for Eddy’s!**_ - **MUST HAVE PREVIOUS RETAIL EXPERIENCE AS AN IMMEDIATE START IS AVAILABLE.**_ Eddy’s Food Station is a new chain of modern dynamic convenience stores across Scotland and we’re open in Larbert. Our stores serve the best ‘on-the-go’ hot and chilled food and drinks...

  • Team Leaders

    6 hours ago

    Larbert, United Kingdom Eddy's Food Station Ltd Full time

    TEAM LEADER - EDDY’S FOOD STATION - **Ready, Steady, Let’s Work for Eddy’s!**_ Eddy’s Food Station is a new chain of modern dynamic convenience stores across Scotland and we’re open in Larbert. Our stores serve the best ‘on-the-go’ hot and chilled food and drinks as well as all the products and services customers require from their...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Customer Service/Support** **Location** - Larbert, United Kingdom**Language** - English*** **Job Advert**: - Are you passionate about customer service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. **As a Team Leader, you can expect to take on the following**: - Ensure that our people perform to...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Are you passionate about customer service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. **As a Team Leader, you can expect to take on the following**: - Ensure that our people perform to the highest standard delivering exceptional results - Manage workload in a timely and effective...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Are you passionate about customer service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. Are you ready to support the leadership team to inspire and motivate our people to deliver exceptional customer care? We are offering a salary of up to £26,000 with a bonus earning potential of...

  • Hygiene Team Leader

    7 months ago

    Larbert, United Kingdom Mathiesons Bakery Ltd Full time

    Mathiesons is a well-established bakery manufacturing chilled desserts and ambient products for the country’s leading retailers. We make high quality, well known Scottish products and supermarket national own label chilled cakes and are looking to expand our team due to new business. We have a vacancy for 2 Team Leaders in our Hygiene Department. This is...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Advisor** **Location** - Larbert, United Kingdom**Language** - English*** **Job Advert**: - Are you passionate about customer service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. Are you ready to support the leadership team to inspire and motivate our people to deliver exceptional customer...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Customer Service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. Are you ready to support the leadership team to inspire and motivate our people to deliver exceptional customer care? We are offering a salary of up to £26,000 with a bonus earning potential of £3000 annually along with a...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Are you passionate about customer service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. Are you ready to support the leadership team to inspire and motivate our people to deliver exceptional customer care? We are offering a salary of up to £26,000 with a bonus earning potential of...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Advisor** **Location** - Larbert, United Kingdom**Language** - English*** **Job Advert**: - Customer Service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. Are you ready to support the leadership team to inspire and motivate our people to deliver exceptional customer care? We are offering a...