Hotel Receptionist
6 months ago
Responsibilities:
- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests using the hotel's reservation system
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
**Skills**:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Proficiency in using phone systems and computer software
- Attention to detail and accuracy in handling guest information
- Ability to remain calm and composed in stressful situations
Please note that previous experience as a hotel receptionist or in a similar customer service role is preferred.
**Job Types**: Full-time, Permanent
**Salary**: £10.00-£11.50 per hour
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Slough: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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