Client Representative

2 months ago


Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full time

We are looking for a Client Representative to join our team and play a key role in ensuring client satisfaction, resolving inquiries, and building strong relationships.

**Responsibilities**:

- Serve as the primary point of contact for clients, addressing their inquiries and providing assistance
- Build and nurture strong client relationships to foster trust and loyalty
- Analyze client needs and recommend appropriate solutions or services
- Collaborate with internal teams to ensure client satisfaction and timely resolution of issues
- Provide product knowledge and training to clients as needed
- Identify opportunities for upselling or cross-selling

**Experience**:

- Excellent communication skills, both written and verbal, to effectively communicate with clients and internal teams
- Ability to build strong relationships with clients and provide exceptional customer service
- Detail-oriented with the ability to multitask and prioritize tasks effectively

**Salary**: From £25,225.80 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 13/11/2023


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