Systems Administrator

6 months ago

Wantage, United Kingdom Airbox Systems Full time

**Why Airbox?** You’re more likely to love what you do when your work has a purpose, when it makes a real difference to the world, and when it involves protecting lives. At Airbox Systems, it will.

**Here’s how**:
We are driven by passion and great people who share our enthusiasm for trying to make the world a better, safer place. Our friendly team includes members with backgrounds in military, aviation and law enforcement. Our experience brings first-hand insight into frontline operations in the air and on the ground to enable cutting-edge solutions for improving situational awareness where it matters most.

At Airbox, our values are a big deal and we are proud that they drive our behaviour and culture. These principles and beliefs form a vision and a North Star that define who we are as a company internally and externally with our stakeholders and customers. Whilst we celebrate the diversity of our team members, there are certain values and attributes that we all share. Whatever your background, these are the qualities we’re looking for in the people we hire: Commitment, positive realism, ethics, accountability, humanity, quality, and delight.

Sound like you? Read on

**What you'll do**:
As a Systems Administrator, you will be:

- Provide support to end user users
- Responsible for support tickets and ensuring they are effectively managed and owned through resolution, in-line with documented procedures
- Diagnose hardware and software problems and replace defective components
- IT inventory, software licencing and asset management
- Assist and implement projects relating to IT infrastructure
- Documentation of systems
- Administration of user accounts
- Onboarding & Offboarding of staff
- Administration of internal systems and processes
- Installation, configuration, maintenance and patching of Infrastructure, this includes network, backups, servers, telephone system
- All of the above in accordance to ISO 270001, CE+ and NCSC guidance.

**Here's what we're looking for**:

- Experience working within an IT helpdesk
- experience withing within an ITIL environment
- Experience using a centralised helpdesk call logging system
- Experience working with Microsoft Administration tools like Active Directory and Group Policy
- Experience with Networking - DNS, DHCP, VPN, LAN, WAN
- Experience working within a virtualized environment. For example: VMWare ESXi, Microsoft Hyper-V, Nutanix, Microsoft Azure or Amazon AWS
- Experiencing managing hardware with an MDM solution. For example: Intune, Mobile Iron, Meraki or Jamf
- Familiarity with change management.

**Bonus Points**:

- Already has NPPV3 clearance
- AWS experience
- InTune experience
- Entra ID/Azure AD experience
- Google G Suite (Google Workspace) experience
- Office 365 licencing and management experience
- Familiarity with Linux or Mac OS.

**What We Offer**:

- Salary - Up to £28,000 per annum
- The chance to work with a passionate team, enthusiastically collaborating every day to achieve big goals.
- A dynamic, flexible and fun scale-up work environment.
- 26 days of holiday per year plus public holidays.
- Private medical coverage with Bupa in addition to a yearly Wellbeing Allowance.
- Pension scheme, offering up to 6% matching contribution.
- Up to 20 Nomad Working Days per year.
- Personal Development Budget.
- Electric Car Scheme.
- Company socials, including Christmas and Summer parties alongside activities and gifts throughout the year.

**Flexible & Hybrid Working Locations**:
Work in a way that’s best for you, whether that is in the officeor not.

Work better from home? Not a problem. Prefer the office? Come on down. We have a mandatory in-office Town Hall day each spring and autumn (two days yearly) during which the entire business gets together. When you visit the office, you won’t find rows and rows of desks. You’ll meet colleagues on walking pads, planning sessions over a game of tennis table or grabbing bean bags in our “Quality” collaborative space. We love (and live) our values so much that we named our meeting spaces after them

You can also flex your working hours to fit your life. Most colleagues work the core 9am to 5pm but feel free to log in as you prefer between 7am and 7pm. Whether you’re fitting in a spin class or finishing the school run, you have the flexibility for whatever matters most. All we ask in return is that you produce great work. But then again, when you’re working with passionate people, the best tends to come out naturally.

**A Note for Recruitment Agencies**:
We appreciate you but in this instance we will not be reviewing unsolicited CVs. We only accept CV submissions for roles briefed to agencies by our Talent Acquisition team. Please don’t pull the attention of our Support team away from servicing our customers.

**Job Types**: Full-time, Permanent

Pay: Up to £28,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Life insuranc

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