Portfolio Management Assistant

3 weeks ago


Holland Park, United Kingdom Property Personnel Full time

Our client is a highly regarded, upmarket lettings and property management company with a large portfolio of properties around London’s prestigious Holland Park. They currently have a unique opportunity available for a Portfolio Management Assistant to jointhe friendly team

Your main responsibilities will be to support the team and ensure the residential occupiers of our client’s London Estate receive an excellent and effective, customer focused service.

To be considered for this position you will ideally have some property experience and a desire to progress by working towards obtaining the ARLA/Propertymark qualification, the cost of which will be funded by the Estate.

If you believe that you can excel in this role, please get in touch today

The role will involve:

- Reception duties to include answering phones, daily post, managing keys (including arranging additional sets), filing, invoice processing, ordering of stationary and other office supplies
- Responsible for office equipment including telephones, photocopier/printer, video conference system
- Assisting the residential and commercial teams with day to day property management matters
- Booking works and raising works orders
- Arranging appointments with tenants and contractors and providing access to properties as required
- Uploading documents to QUBE (property management system) and electronic filing
- Taking meter readings
- Utility management for change of occupier
- Monitoring approved contractors
- Managing boardroom bookings, preparing the boardroom in advance of meetings and arranging refreshments and boardroom lunches.

Personal specification:

- Some property management experience
- Highly organised with good attention to detail
- Ability to communicate effectively and professionally both verbally and in writing with people at all levels
- IT competent
- Cheerful disposition
- Good timekeeping
- Flexible "can do" attitude and willingness to learn
- Excellent team worker.

The salary on offer will be in the region of £25,000 to £30,000 depending on experience. Working hours are Monday to Friday 9.00am to 5.30pm.



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