Credit Control Assistant

5 months ago


Ilford, United Kingdom Lynx Dry Cleaning Supplies Full time

Lynx Dry Cleaning Supplies provide a vast array of ever-growing product lines to the Laundry, Dry Cleaning, Bridal & Textile Industry.

We are looking for a Credit Control Assistant who believes that a successful outcome is both a debt recovered and a happy customer who continues to do business? If so, we would be keen to hear from you.

To be suitable for this position you will be able to demonstrate a depth of experience managing an organisation's debt recovery and customer liaison in relation to outstanding finances. You will be able to get up to speed quickly and work autonomously thereafter.

**Credit Control Assistant Responsibilities**:

- Monitoring credit limits that have been exceeded and putting measures in place so that these can be carefully monitored and dealt with accordingly.
- Reviewing new and existing customers in relation to credit status.
- Be on hand to resolve customer and sales team queries.
- Process outgoing invoices.
- To ensure the outstanding ledgers are maintained and maximise collection efforts to ensure reduction in debtor's days.
- Engaging with customers to take credit card payments over the telephone and sending out receipts and statements.
- Dealing with customers queries timely and efficiently.

**Credit Control Assistant Requirements**:

- Accuracy, attention to detail and ability to use initiative are essential.
- Comfortable in a fast paced and detail-orientated role.
- Ability to multi-task and prioritise.
- Good at building relationships with people at all levels, internally and externally.
- 1 year minimum credit control experience.
- Great communication skills, telephone manner and customer service
- Driving licence due to remote location, onsite parking available
- Attention to detail
- Desire to be proactive and create a positive experience for others
- Quick learner and works well in a team
- Excellent computer skills

Role is based in Hainault Essex. Hours Mon
- Friday 9am-5pm. Salary £27k per annum

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person



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