Host
6 months ago
As a Host, you will greet guests as they enter and show them to their table or bar area. You will also engage with guests to ensure their experience in the restaurant is a memorable one. You will be presentable, welcoming and organised. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. You will report to the Reservations Manager and Business Development Manager.
You will be responsible for:
- Greeting guests
- Providing guests with menus and answering any initial questions.
- Seating guests at tables
- Assigning guests to tables they request while keeping table rotation in mind
- Engaging with guests to ensure they're happy with food and service
- Being the communication between front of house and back of house
- Answering phone calls, taking reservations and answering queries and completing confirmation calls for bookings
- Updating booking details
- Diverting queries to the correct departments / Managers
- A knowledge of the menu
- Providing great customer service with a smile
It goes without saying that being a team player is paramount.
In return, we offer:
- 50% off all food for you and your guests when dining at any of our restaurants
- Competitive rates of pay
- 28 Days holiday
- Guaranteed birthday off
- Referral scheme bonus
- Company Pension Scheme
**Job Types**: Part-time, Permanent
**Salary**: £7.49-£10.42 per hour
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person
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