Call Centre Agent
2 weeks ago
We’re recruiting for Customer Service Advisors - **working from home (fully remote).**
Work from home equipment (computer) is provided, and telephone experience isn’t essential. Career progression and flexible shifts available.
**Customer Service Advisor benefits**:
Work from the comfort of your own home - this is a fully remote role
You will be provided with the necessary computer and kit to get you started, with no expense to yourself
- Competitive salary and bonus scheme
- 22 days holiday
- Pension scheme
- Peer recognition and awards scheme
- Wellbeing initiatives like desktop yoga and mental health first aiders
- Employee Assistance Programme
- The opportunity to be involved in a variety of charitable/volunteer work
Training is included to prepare you for this role
**Customer Service Advisor role**:
- Receiving inbound calls from customers
- Ensuring all customers can pass data protection
- Handel all queries from customers to ensure first call resolutions regarding their account
- Updating all systems with information and data checks
- Speaking with all customer to make them aware of any promotions, discounts or offers available.
- Ensure full customer satisfaction and excellent customer service
**Customer Service Advisor pay**:
£9.72 per hour, pay relates to applicants ages 23+. **This is a work from home role.**
**What we’re looking for**:
- A confident verbal communicator, can adapt approach to meet different customer needs
- Resilient, pragmatic and enjoy an environment of high expectation, high reward and being challenged
- Motivated either by achieving targets/bonus or by delivering great experiences and being rewarded via recognition/feedback
- Someone who thrives in a WFH environment, confident to reach out when needed for support and build relationships with team mates remotely
- Someone who flourishes taking ownership and has a passion for decision making and problem solving
-
Call Centre Agent
24 hours ago
Newcastle upon Tyne, United Kingdom Verisure Full timeCall Centre Agent Newcastle, NE12 8BU Salary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonus Working Hours: 37.5 hours per week Shift Patterns : 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off) Holidays: 29 days holidays (increases to 31 days after 12 months service)...
-
Call Centre Agent
1 week ago
Newcastle Upon Tyne, United Kingdom Verisure Full timeCall Centre AgentNewcastle, NE12 8BUSalary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonusWorking Hours: 37.5 hours per weekShift Patterns: 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off)Holidays: 29 days holidays (increases to 31 days after 12 months service) including bank...
-
Call Centre Agent
1 week ago
Newcastle upon Tyne, United Kingdom Verisure Full timeCall Centre AgentNewcastle, NE12 8BUSalary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonusWorking Hours: 37.5 hours per weekShift Patterns: 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off)Holidays: 29 days holidays (increases to 31 days after 12 months service) including bank...
-
Call Centre Agent
21 hours ago
Newcastle upon Tyne, United Kingdom Verisure Full timeCall Centre AgentNewcastle, NE12 8BUSalary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonusWorking Hours: 37.5 hours per weekShift Patterns: 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off)Holidays: 29 days holidays (increases to 31 days after 12 months service) including bank...
-
Call Centre Agent
Found in: Jooble UK C2 - 23 hours ago
Newcastle upon Tyne, United Kingdom Verisure Full timeCall Centre Agent Newcastle, NE12 8BU Salary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonus Working Hours: 37.5 hours per week Shift Patterns : 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off) Holidays: 29 days holidays (increases to 31 days after 12 months service)...
-
Call Centre Agent
24 hours ago
Newcastle upon Tyne, United Kingdom Verisure Full timeCall Centre Agent Newcastle, NE12 8BU Salary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonus Working Hours: 37.5 hours per week Shift Patterns : 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off) Holidays: 29 days holidays (increases to 31 days after 12 months service)...
-
Call Centre Agent
1 week ago
Newcastle upon Tyne, United Kingdom Verisure Full timeCall Centre Agent Newcastle, NE12 8BU Salary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonus Working Hours: 37.5 hours per week Shift Patterns: 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off) Holidays: 29 days holidays (increases to 31 days after 12 months service) including...
-
Call Centre Agent
1 day ago
Newcastle upon Tyne, United Kingdom Viribus Animo Recruitment LTD Full time**Job Title**:Call Centre Agent **Job Type**:Full-Time & Office-Based **Location**:Newcastle City Centre **Salary**:£21,000 - £23,000 basic + bonus OTE £28,500 **Hours**:9am - 5:30am or 10:30am - 7pm. You will need to have the flexibility to cover both shifts. **The Role**: - You will be contacting customers on behalf of one of the UK's biggest...
-
Call Centre Agent
5 days ago
Newcastle Upon Tyne, North East, United Kingdom Verisure Full timeCall Centre AgentNewcastle, NE12 8BUSalary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonusWorking Hours: 37.5 hours per weekShift Patterns: 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off)Holidays: 29 days holidays (increases to 31 days after 12 months service) including bank...
-
Call Centre Agent
2 weeks ago
Newcastle upon Tyne, United Kingdom CareerBliss Full timeCall Centre AgentNewcastle, NE12 8BUSalary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonusWorking Hours: 37.5 hours per weekShift Patterns: 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off)Holidays: 29 days holidays (increases to 31 days after 12 months service) including bank...
-
Outbound Contact Centre Agent
2 weeks ago
Newcastle upon Tyne, United Kingdom CareerBliss Full timeContact Centre Agent (Outbound)Quorum Business Park, Newcastle, NE12 8BUSalary: £20,820.80 + uncapped commissionWorking Hours: 35 hours per weekShift Pattern: Monday to Friday betwe 2pm until 9pm including paid breakHolidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years serviceVerisure are looking for Customer Booking...
-
Call Centre Representative
3 days ago
Newcastle upon Tyne, United Kingdom Relay Group Ltd Full timeWe are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. **Duties**: - Answer incoming calls promptly and professionally - Provide accurate information and...
-
Outbound Contact Centre Agent
1 week ago
Newcastle upon Tyne, United Kingdom Verisure Full timeContact Centre Agent (Outbound)Quorum Business Park, Newcastle, NE12 8BUSalary: £20,820.80 + uncapped commissionWorking Hours: 35 hours per weekShift Pattern: Monday to Friday betwe 2pm until 9pm including paid breakHolidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years serviceVerisure are looking for Customer Booking...
-
Outbound Contact Centre Agent
1 week ago
Newcastle Upon Tyne, United Kingdom Verisure Full timeContact Centre Agent (Outbound)Quorum Business Park, Newcastle, NE12 8BUSalary: £20,820.80 + uncapped commissionWorking Hours: 35 hours per weekShift Pattern: Monday to Friday betwe 2pm until 9pm including paid breakHolidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years serviceVerisure are looking for Customer Booking...
-
Outbound Contact Centre Agent
1 week ago
Newcastle upon Tyne, United Kingdom Verisure Full timeContact Centre Agent (Outbound) Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday betwe 2pm until 9pm including paid break Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service Verisure are looking for...
-
Outbound Contact Centre Agent
16 hours ago
Newcastle upon Tyne, United Kingdom Verisure Full timeContact Centre Agent (Outbound) Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday betwe 2pm until 9pm including paid break Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service Verisure are looking for...
-
Call Centre Executive
1 day ago
Newcastle upon Tyne, United Kingdom ENVISION AGENCY LTD Full timeWe are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and support to our clients. **Duties**: - Answer incoming calls from customers and provide assistance or information as needed - Handle customer inquiries,...
-
Call Centre Representative
1 day ago
Newcastle upon Tyne, United Kingdom Channel Partners Limited Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing excellent customer service and handling incoming calls from customers. **Responsibilities**: - Answer incoming calls from customers and provide assistance or direct them...
-
Outbound Customer Booking Agent
2 weeks ago
Newcastle upon Tyne, United Kingdom CareerBliss Full timeCustomer Booking Agent (Outbound)Quorum Business Park, Newcastle, NE12 8BUSalary: £20,820.80 + uncapped commissionWorking Hours: 35 hours per weekShift Pattern: Monday to Friday between 9am - 6pm including paid breakHolidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years serviceVerisure are looking for Customer Booking...
-
Inbound Customer Booking Agent
1 week ago
Newcastle upon Tyne, United Kingdom CareerBliss Full timeCustomer Booking Agent (Inbound)Quorum Business Park, Newcastle, NE12 8BUSalary: £20,820.80 + uncapped commissionWorking Hours: 35 hours per weekShift Pattern: Monday to Friday between 3pm - 9pm including paid breakHolidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years serviceVerisure are looking for Customer Booking...