Service Advisor

4 weeks ago

Aberdeen, United Kingdom Peter Vardy Full time

**Contract type**:

- Full Time**The Opportunity**:
**Service Advisor - Jaguar Land Rover**

**Peter Vardy Aberdeen**

**£Competitive + Bonus + Benefits**

**41.25 hours**

Peter Vardy Ltd is a young, innovative, and fast paced, family run company - here to push boundaries to ensure we remain the best at what we do - selling cars. We are leading the revolution to create a future full of ambitious and determined individuals in the automotive industry.
We are currently hiring for a Service Advisor to join the team at our Jaguar Land Rover in Aberdeen. Our Service Advisors are an important component that works as a link between our customers and our workshop. It’s a tricky role, where one foot is in the engine room and the other foot is in the showroom. From welcoming guests, you’ll ensure their smooth journey; from agreeing service or understanding repair requirements; to booking in work and presenting the completed job. Along the way, you’ll liaise with our parts team, suggest additional products and services to the guest, and make sure all invoicing is shipshape. It’s all about giving our guests peace of mind. You must have an enthusiasm for guest experience and a passion for the industry with the confidence to deliver an outstanding service to our guests.**What you will do**:

- Always able to greet Guests in an enthusiastic and positive manner to maintain customer retention and satisfaction.
- Exceeds manufacturers national average CSI score.
- Ensure always adhering to Service Core Process.
- Enters all required information into IT systems in a timely manner to provide accurate and comprehensive Customer Relationship Management (CRM) data. Ensuring compliance with all aspects of Data Protection.
- Provide a thorough and accurate explanation of all additional work recommended, optimising any additional selling opportunities from this as well as upselling from the VHC and the sale of Service Plans.
- Responds to and resolves all customer issues direct to them within the communicated PV guidelines.
- Exceed service business plans.
- Complies with company policy regards to system housekeeping
- Maintain and develop Advisor knowledge through attending various training courses and developmental activities as required.

**What you will need**:

- Experience working in a customer service role.
- Automotive background or Service Advisor experience would be highly advantageous.
- Exceptional customer service skills
- Target driven.
- Excellent communication skills and warm telephone manner
- Ability to multi-task within a busy environment
- A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner.
- Computer literate

**What's in it for you**:

- Net Better Off is our Benefits and Reward programme which is designed to support our colleagues in four core wellbeing areas, Mental, Physical, Community and Financial - it’s the Peter Vardy difference
- 30 days holiday rising with length of service
- Excellent earning potential, you’re in control
- World class training delivered by the PV Academy to enhance your career.
- Employee discounts & lease cars options through the PV Cares scheme
- Highflyer Incentives - would you like to win a trip to Vegas?
- Generous Colleague Referral Scheme
- Company uniform
- Pension & Life Assurance
- Lunch on us - complimentary lunch once a week
- Enhanced maternity & paternity leave
- Access to the PV Wellbeing Centre - MOT & In house counselling services
- Colleague events - Family Fun Day, Annual ball Christmas party - yes, we like to have fun

If you would love to be part of our Peter Vardy family, please APPLY now with an up-to-date copy of your CV. We look forward to hearing from you soon.
Peter Vardy is an equal opportunities employer. Everyone is welcome here, if you have the drive and passion to succeed, then we would love to hear from you.Vacancy location

**Location**:

- Scotland, Aberdeen, Landrover AberdeenRequester-
Employment Details

**Contract hours**:

- 41.25**Benefits**:

- NBOGeneral information

**Reference **:000244
- **Salary**:

- JOB47

  • Service Advisor

    1 month ago

    Aberdeen, United Kingdom Perfect Placement Uk Ltd Full time

    **Service Advisor in Aberdeen.** Are you an experienced Service Advisor in Aberdeen? Are you looking for a new role as a Service Advisor in Aberdeen? Working as part of a team you will be responsible for booking in Vehicles for scheduled maintenance and services as well as repair and warranty work. You will be expected to sell Service Plans, additional work...

  • Service Advisor

    2 weeks ago

    Aberdeen, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Aberdeen City **Town/City**: Aberdeen **Sector**: Service Department, Main Dealership, Service Department, Car Dealership **Salary**: £28000 per annum **Job ref**: 131052 **Service Advisor.** - ** Franchised Dealership.**: - ** Aberdeen area.**: - ** Basic Salary up to £28,000.**: - ** Bonus scheme available.**: - ** 44 hour working...

  • Service Advisor

    2 weeks ago

    Aberdeen, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Aberdeen City **Town/City**: Aberdeen **Sector**: Service Department, Car Dealership **Salary**: £28000 per annum **Job ref**: 128525 **Service Advisor.** - ** Franchised Dealership.**: - ** Aberdeen area.**: - ** Basic Salary up to £28,000.**: - ** Bonus plan available.** Are you an experienced **Service Advisor **with a background...

  • Service Advisor

    2 weeks ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** Industry leading salary & benefits A fantastic opportunity has arisen to work at **VW** in Aberdeen **as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which...

  • Service Advisor

    2 days ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **(Renault/Dacia/Alpine/Nissan)** in **(Aberdeen) as a (Service Advisor)** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which...

  • Service Advisor

    1 day ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **(SKODA/SEAT)** in **(Aberdeen) as a (Service Advisor)** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest...

  • Service Advisor

    1 day ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **Renault/Nissan** in Aberdeen** as a Service Advisor** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest...

  • Service Advisor

    1 week ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **(SEAT/SKODA)** in **(Aberdeen) as a (Service Advisor)** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest...

  • Service Advisor

    2 weeks ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    Service Advisor - Aberdeen A fantastic opportunity has arisen to work at VW Clark Commercials in Aberdeen as a Service Advisor Do you have what it takes to work in a highly demanding customer focused role? Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest...

  • Service Advisor

    2 days ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor - Aberdeen** A fantastic opportunity has arisen to work at **VW Clark Commercials** in **Aberdeen as a Service Advisor** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands...

  • Service Advisor

    4 weeks ago

    Aberdeen, United Kingdom Peter Vardy Full time

    **Service Advisor - Jaguar Land Rover** **Peter Vardy Aberdeen** **£Competitive + Bonus + Benefits** **45 hours** Peter Vardy Ltd is a young, innovative, and fast paced, family run company - here to push boundaries to ensure we remain the best at what we do - selling cars. We are leading the revolution to create a future full of ambitious and determined...

  • Service Advisor

    4 days ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor - VW Clark Commercials Aberdeen** A fantastic opportunity has arisen to work at **VW Clark Commercials **in Aberdeen **as a Technician.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused...

  • Senior Service Advisor

    2 days ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Senior Service Advisor** Are you good with people and have a 'can do' attitude? This could be the opportunity for you! John Clark Motor Group Aberdeen are seeking a pro-active, customer focused Senior Service Advisor for our Clark Commercials dealership, who will be part of a team of Service Advisors and be responsible for providing a proactive service to...

  • Service Advisor

    3 weeks ago

    Aberdeen, United Kingdom Park's Motor Group Full time

    Service Advisor Location: Aberdeen Franchise: Toyota Park’s Motor Group is seeking a bright, enthusiastic individual to take up a position as a full-time Service Advisor based in our Toyota Aberdeen franchise. About the role: You will work within our friendly team supporting our branch and its customers through the various...

  • Service Advisor

    1 week ago

    Aberdeen, United Kingdom Park's Motor Group Full time

    **Franchise**: Toyota Park’s Motor Group is seeking a bright, enthusiastic individual to take up a position as a full-time Service Advisor based in our Toyota Aberdeen franchise. **About the role**: You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our...

  • Service Advisor

    3 weeks ago

    Aberdeen, United Kingdom The John Clark Motor Group Full time

    Service Advisor A fantastic opportunity has arisen to work at VW Clark Commercials in Aberdeen as a Service Advisor Do you have what it takes to work in a highly demanding customer focused role? Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest levels of...

  • Service Advisor

    2 weeks ago

    Aberdeen, United Kingdom Bell Truck and Van Full time

    An exciting opportunity has arisen, we are now recruiting for a Service Advisor to join our busy and vibrant team at our BLS depot. Your role will be to work within the Service Department to help with the smooth and efficient running of the department. You will be required to book in work into the workshop, load and programme the workshop to maintain a...

  • Service Advisor

    1 week ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Bodyshop front of house claims advisor** A fantastic opportunity has arisen to work at **(Bodyshop)** in **(Aberdeen) as a (Service Advisor)** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which...

  • Service Advisor

    1 week ago

    Aberdeen, United Kingdom Peter Vardy Full time

    **Service Advisor - Porsche** **Aberdeen** **£Competitive + Bonus + Benefits** **45 hours** Peter Vardy Ltd is a young, innovative, and fast paced, family run company - here to push boundaries to ensure we remain the best at what we do - selling cars. We are leading the revolution to create a future full of ambitious and determined individuals in the...

  • Service Advisor

    1 month ago

    Aberdeen, United Kingdom Oliver Owen Ltd Full time

    We are looking for an experienced Automotive Service Advisor to join our clients new franchise. **Salary range**: £24k - £28k dependant on experience. Plus monthly bonus **Requirements**: - **Must have a minimum of 1 years experience as an Automotive Service Advisor**: - Have an eye for attention to detail - Be a strong confident communicator - Have a...