Service Advisor

5 months ago


Aberdeen, United Kingdom John Clark Motor Group Full time

**Service Advisor - Specialist Cars VW Aberdeen**

Highly Competitive plus fantastic benefits

A fantastic opportunity has arisen to work at **VW** in Aberdeen** as a Service Advisor.**

**Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest levels of professionalism and customer care.

**The Role as Service Advisor**
- Evaluate customer needs on servicing or repair requirements, in line with Vehicle Health Checks
- Ensure the customer is aware of all applicable costs and the progress of repairs in a timely manner and competently handling objections
- Coordinate internally with the workshop colleagues to progress the vehicle through the service process
- Deliver exceptional customer service in order to achieve the customer satisfaction set objectives whilst adhering to the manufacturer standards and dealership procedures
- Maintain accurate customer details to ensure customer database is up to date
- Up to date knowledge on additional products and services is essential
- Work in line with all service and warranty policies of both group and manufacturer

**Skills & experience we know will help Service Advisor succeed in this role**
- Previous Customer Service experience is preferable
- Deliver first class service to achieve company and manufacturer objectives
- Self-motivated with experience of achieving targets
- Confident and professional communication skills

**If you’ve got it, we want it and in return you will benefit from us**:

- 6 weeks holiday (30 days per year, full time) increasing with length of service
- Additional earning potential through bonus
- Careers development opportunities (click here for more info on our team stories)
- Award winning In-house and manufacturer training
- Access to Colleague car purchase schemes
- Group contributory pension scheme
- Life assurance
- Industry leading employee discount platform at a wide range of high street & online providers
- Employee support available from trained specialists, 24/7/365 for emotional, mental, legal requirements
- Colleague uniform provided
- Preferential rates on borrowing and saving schemes
- Family Fun Days and dealership events
- Preferential rates on vehicle parts purchases and servicing.
- Cycle to work scheme

**SoWhat happens next?


  • Service Advisor

    2 months ago


    Aberdeen, United Kingdom CV-Library Full time

    Service Advisor Franchised Dealership Aberdeen region Basic Salary starting from £28,500 Bonus Scheme available 42.5 hour working weekWe are currently advertising on behalf of an Automotive Franchised Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Aberdeen area. Our Motor Trade Client...

  • Service Advisor

    5 months ago


    Aberdeen, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Aberdeen City **Town/City**: Aberdeen **Sector**: Service Department, Main Dealership, Service Department, Car Dealership **Salary**: £28000 per annum **Job ref**: 131052 **Service Advisor.** - ** Franchised Dealership.**: - ** Aberdeen area.**: - ** Basic Salary up to £28,000.**: - ** Bonus scheme available.**: - ** 44 hour working...

  • Service Advisor

    5 months ago


    Aberdeen, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Aberdeen City **Town/City**: Aberdeen **Sector**: Service Department, Car Dealership **Salary**: £28000 per annum **Job ref**: 128525 **Service Advisor.** - ** Franchised Dealership.**: - ** Aberdeen area.**: - ** Basic Salary up to £28,000.**: - ** Bonus plan available.** Are you an experienced **Service Advisor **with a background...

  • Service Advisor

    6 months ago


    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **(SKODA/SEAT)** in **(Aberdeen) as a (Service Advisor)** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest...

  • Service Advisor

    6 months ago


    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **(Renault/Dacia/Alpine/Nissan)** in **(Aberdeen) as a (Service Advisor)** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which...

  • Service Advisor

    6 months ago


    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **Renault/Nissan** in Aberdeen** as a Service Advisor** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest...

  • Service Advisor

    5 months ago


    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **VW Clark Commercials** in Aberdeen** as a Service Advisor** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the...

  • Service Advisor

    5 months ago


    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** OTE up to £32k plus many fantastic benefits A fantastic opportunity has arisen to work at **Renault/Dacia Alpine/Nissan** in **Aberdeen as a Service Advisor** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a...

  • Service Advisor

    5 months ago


    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** Industry leading salary & benefits A fantastic opportunity has arisen to work at **VW** in Aberdeen **as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which...

  • Service Advisor

    5 months ago


    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor - Maternity Cover** Highly Competitive plus fantastic benefits A fantastic opportunity has arisen to work at **Volkswagen** in Aberdeen** as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a...

  • Service Advisor

    6 months ago


    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **(SEAT/SKODA)** in **(Aberdeen) as a (Service Advisor)** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest...

  • Service Advisor

    5 months ago


    Aberdeen, United Kingdom Peter Vardy Full time

    **Service Advisor - Jaguar Land Rover** **Peter Vardy Aberdeen** **£Competitive + Bonus + Benefits** **45 hours** Peter Vardy Ltd is a young, innovative, and fast paced, family run company - here to push boundaries to ensure we remain the best at what we do - selling cars. We are leading the revolution to create a future full of ambitious and determined...

  • Service Advisor

    1 month ago


    Aberdeen, Aberdeen City, United Kingdom Pybus Recruitment Full time

    Job Title: Service AdvisorJob Summary:Pybus Recruitment is seeking an experienced Service Advisor to join their team in Aberdeen. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring a high standard of quality workmanship.Key Responsibilities:Drive the standard in customer care with a diverse customer...

  • Senior Service Advisor

    6 months ago


    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Senior Service Advisor** Are you good with people and have a 'can do' attitude? This could be the opportunity for you! John Clark Motor Group Aberdeen are seeking a pro-active, customer focused Senior Service Advisor for our Clark Commercials dealership, who will be part of a team of Service Advisors and be responsible for providing a proactive service to...

  • Service Advisor

    3 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Pybus Recruitment Full time

    Job Title: Service Advisor (Car Dealership)We are seeking a skilled Service Advisor to join our team at Pybus Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service, managing the relationship between customers and our dealership, and ensuring a high standard of quality workmanship.Key Responsibilities:Drive the...

  • Service Advisor

    6 months ago


    Aberdeen, United Kingdom Park's Motor Group Full time

    Service Advisor Location: Aberdeen Franchise: Toyota Park’s Motor Group is seeking a bright, enthusiastic individual to take up a position as a full-time Service Advisor based in our Toyota Aberdeen franchise. About the role: You will work within our friendly team supporting our branch and its customers through the various...

  • Service Advisor

    4 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Rubber Duck Cars Full time

    Service Advisor Job DescriptionAt Rubber Duck Cars, we are seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of care.Key Responsibilities:Drive Customer Satisfaction: Provide a positive and welcoming...

  • Service Advisor

    4 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Rubber Duck Cars Full time

    We are seeking a skilled Service Advisor to join our team at Rubber Duck Cars. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience when visiting our dealership.Key Responsibilities:Drive the standard in customer care with our diverse customer baseManage...

  • Service Advisor

    5 months ago


    Aberdeen, United Kingdom Bell Truck and Van Full time

    An exciting opportunity has arisen, we are now recruiting for a Service Advisor to join our busy and vibrant team at our BLS depot. Your role will be to work within the Service Department to help with the smooth and efficient running of the department. You will be required to book in work into the workshop, load and programme the workshop to maintain a...

  • Service Advisor

    6 months ago


    Aberdeen, United Kingdom Peter Vardy Full time

    **Service Advisor - Porsche** **Aberdeen** **£Competitive + Bonus + Benefits** **45 hours** Peter Vardy Ltd is a young, innovative, and fast paced, family run company - here to push boundaries to ensure we remain the best at what we do - selling cars. We are leading the revolution to create a future full of ambitious and determined individuals in the...