Reservations Assistant

2 weeks ago


Blackpool, United Kingdom Aimbridge Hospitality EMEA Full time

**Job Ref**:INT17658

**Branch**:Hampton by Hilton Blackpool

**Location**:Hampton by Hilton Blackpool

**Salary/Benefits**:From £11.25ph

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Evenings, Weekends and Weekdays

**Hours per week**:35+ hours per week

**Posted date**:08/06/2023

**Closing date**:10/07/2023

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include:

- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks - Allowing you to take time off for key life events.
- Volunteer days - Up to two days per year to support a charity of your choice
- Minimum of 28 days holiday
- Staff meals on duty
- Flexible working opportunities

A day in the life of

As Reservations Agent you will be responsible for supporting the hotel pricing strategy, ensuring maximum revenue, market share and the successful conversion of reservation enquiries from individuals and groups into materialised bookings. You will help with the day-to-day relationships with local corporate bookers and utilise sales opportunities to maximise revenue.

Based in the Hampton by Hilton Blackpool you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. Prior experience is a bonus but not essential as our expert on site team will provide all the training you need.

At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality. This is not just any administrative role - you will be working in the heart of our Hotel giving our guests the best possible start to their stay with us and supporting our Operations team in delivering on the guests expectations.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.

**About Hampton by Hilton Blackpool**:
This Hotel is located near to Blackpool Pleasure Beach amusement park and has 204 beds.

A five-minute drive from Blackpool airport, the hotel is located within walking distance of Pleasure Beach and two tram stations providing access to the city centre. The hotel is part of a £31 million regeneration project that plans to build new office blocks, retail outlets, parking space and additional tram stops between main train stations and the city centre.

At Hampton we focus on personality when recruiting new Team members. We seek individuals with creativity, a ‘thinking outside the box’ approach and the desire to be the very best in everything they do. Think you have that 'sparkle' and 'can-do' attitude we look for in all of our Team? Are you excited about becoming part of the opening team at brand’s largest property in Europe?



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