Current jobs related to Customer Services Advisor - Trowbridge - Danone
-
Customer Service Advisor
1 month ago
Trowbridge, United Kingdom Page Personnel Full timeThe Customer Service Advisor will be pivotal in providing top-tier customer service on behalf of a nation wide Public Sector organisation. Client Details The Customer Service Advisor will be pivotal in providing top-tier customer service on behalf of a nation wide Public Sector organisation. Description Manage patient records and coordinate...
-
Customer Service Advisor
4 weeks ago
Trowbridge, United Kingdom Page Personnel Full timeThe Customer Service Advisor will be pivotal in providing top-tier customer service on behalf of a nation wide Public Sector organisation. Client DetailsThe Customer Service Advisor will be pivotal in providing top-tier customer service on behalf of a nation wide Public Sector organisation. DescriptionManage patient records and coordinate appointments.Handle...
-
Customer Service Advisor
4 weeks ago
Trowbridge, United Kingdom Page Personnel Full timeThe Customer Service Advisor will be pivotal in providing top-tier customer service on behalf of a nation wide Public Sector organisation. Client DetailsThe Customer Service Advisor will be pivotal in providing top-tier customer service on behalf of a nation wide Public Sector organisation. DescriptionManage patient records and coordinate appointments.Handle...
-
Customer Service Advisor
3 months ago
Trowbridge, United Kingdom Everyday Loans Full timeWe are looking for some contractors with excellent customer service skills? Do you see yourself having a career in Finance and would like to see what it is like? We may have the role for you! Everyday Loans are currently recruiting for a few Customer Service Advisors to join the team on three month contracts. If you have great people skills and are looking...
-
Customer Service Advisor
4 months ago
Trowbridge, United Kingdom Page Personnel Full timeThe Customer Service Advisor will be pivotal in providing top-tier customer service within the FMCG industry, liaising between patients, healthcare professionals, and the internal team to ensure smooth operations. Client Details Our client is an established multinational corporation in the FMCG industry. With a substantial workforce exceeding 50,000...
-
Customer Service Advisor
4 months ago
Trowbridge, United Kingdom Page Personnel Full timeThe Customer Service Advisor will be pivotal in providing top-tier customer service within the FMCG industry, liaising between patients, healthcare professionals, and the internal team to ensure smooth operations.Client DetailsOur client is an established multinational corporation in the FMCG industry. With a substantial workforce exceeding 50,000 employees...
-
Customer Service Advisor
17 hours ago
Trowbridge, United Kingdom CV-Library Full timeThrive Group are delighted to be working with our client in Trowbridge who is actively looking to recruit an experienced Customer Service Advisor to join the team on a temporary basis for 3 months. (This could go permanent for the right candidate). What you will be doing: The successful candidate will take incoming call from customers, including customer...
-
Service Advisor
2 weeks ago
Trowbridge, United Kingdom Auto Skills UK Full timeService Advisor Job Description **About the Role** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving sales growth. **Key Responsibilities** *...
-
Service Advisor
2 weeks ago
Trowbridge, United Kingdom Auto Skills UK Full timeService Advisor Job Description **About the Role** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving sales growth. **Key Responsibilities** *...
-
Service Advisor
3 days ago
Trowbridge, United Kingdom Auto Skills UK Full timeService Advisor Job Description **About the Role** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth. **Key Responsibilities** *...
-
Service Advisor
4 days ago
Trowbridge, United Kingdom Auto Skills UK Full timeService Advisor Job Description **About the Role** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth. **Key Responsibilities** *...
-
Service Advisor
7 days ago
Trowbridge, Wiltshire, United Kingdom Thrive group Full timeService Advisor RoleThrive Trowbridge is seeking a skilled Service Advisor to contribute to the success of their team.Key Responsibilities:Deliver exceptional customer service by assisting with servicing and repairs.Efficiently book in vehicles, advise customers on required work, and complete orders.Liaise with internal departments to ensure seamless...
-
Service Advisor
7 days ago
Trowbridge, Wiltshire, United Kingdom Thrive group Full timeService Advisor RoleThrive Trowbridge is seeking a skilled Service Advisor to contribute to the success of their team.Key Responsibilities:Deliver exceptional customer service by assisting with servicing and repairs.Efficiently book in vehicles, advise customers on required work, and complete orders.Liaise with internal departments to ensure seamless...
-
Service Advisor
4 months ago
Trowbridge, United Kingdom Auto Skills UK Full timeService Advisor Basic Salary - £25,000 OTE - £33,000 Location - Trowbridge Benefits - Staff Discounts on MOT's and Servicing Free Parking Wellbeing Programme Life Assurance Staff Referral Scheme Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities...
-
Service Advisor
4 days ago
Trowbridge, United Kingdom CV-Library Full timeService Advisor Basic Salary - £25,000 OTE - £33,000 Location - Trowbridge Benefits - Staff Discounts on MOT's and Servicing Free Parking Wellbeing Programme Life Assurance Staff Referral Scheme Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? ...
-
Service Advisor
4 weeks ago
Trowbridge, Wiltshire, United Kingdom Thrive group Full timeThrive Group is seeking a skilled Service Advisor to join our team on a permanent basis. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and experience.Key Responsibilities:Assist customers with servicing and repairs, providing expert advice and guidance.Book in vehicles, advise customers on work required, and...
-
Customer Service Advisor
2 months ago
Trowbridge, Wiltshire, United Kingdom Thrive group Full timeThrive Group are delighted to be working with our client in the Trowbridge area, who are actively looking to recruit a Customer Service Advisor to join the team on a permanent basis.What you will be doing:Working in a busy and friendly team, you will provide essential administration support to ensure their customers receive first rate service. Duties will...
-
Service Advisor
1 week ago
Trowbridge, Wiltshire, United Kingdom Thrive group Full timeService Advisor RoleThrive Trowbridge is seeking a skilled Service Advisor to join their team on a permanent basis.Key Responsibilities:Providing exceptional customer service and support for servicing and repairsBooking in vehicles, advising customers on required work, and completing orders efficientlyLiaising with internal departments, including the...
-
Service Advisor
1 week ago
Trowbridge, Wiltshire, United Kingdom Thrive group Full timeService Advisor RoleThrive Trowbridge is seeking a skilled Service Advisor to join their team on a permanent basis.Key Responsibilities:Providing exceptional customer service and support for servicing and repairsBooking in vehicles, advising customers on required work, and completing orders efficientlyLiaising with internal departments, including the...
-
Customer Service Assistant
4 months ago
Trowbridge, United Kingdom Haine and Smith Full time**Customer Service Assistant (Optical Advisor)** The position of Optical Advisor is one which is both varied and rewarding. Our Optical Advisors are a vital link between our patients and professional staff and might best be described as ‘the face of Haine & Smith’, since they are usually the first point of contact for visitors to the practice. **Main...
Customer Services Advisor
4 months ago
About the job
Job Title: Customer Service Advisor - 12 month's FTC - 37.5 hours pw
Location: Trowbridge (Hybrid Working between office and home)
**Salary**: Competitive Salary, bonus and an excellent range of benefits including: discounts with national retailers, 25 days holiday plus bank holidays, private healthcare, up to 12% company pension contribution plus a wide range of flexible benefits to choose from to suit your lifestyle
This is a great opportunity for a 12-month fixed term contract to cover maternity leave If you’re looking for a career which will unlock new opportunities, working for a household name in a role where you will make a difference to people’s lives, then this is the role for you We are looking for people with great customer service experience, for example, from call centers, retail, hospitality or the care sector.
Danone is a major FMCG company whose mission is to bring health through food to as many people as possible. Our market-leading consumer brands include Evian, Activia and Alpro, and our Specialised Nutrition products (e.g. Aptamil, Cow & Gate, Fortisip, Complan) which improve the quality of life of thousands of patients across the UK and can even save lives. Join our customer services, patient centric team to help ensure that all our patients receive their supplies in line with their specific individual requirements as and when they need them.
Working between home and our bright modern offices in Trowbridge, you will be providing the first line of contact to many of our patients and carers within our Patient Services team. Here at Danone/Nutricia we break the mold of typical call center environments. Working as part of a friendly, close-knit and supportive team, there are no stuffy scripts or selling involved here We recognise that our people are our biggest asset and we aim to offer a supportive work environment in which colleagues can thrive and progress. In fact, this role is a great opportunity to learn all about our business and is often the spring-board to other career opportunities within the business
You’ll be responsible for:
- Providing the highest levels of customer satisfaction and professional customer support
- Establishing rapport so you can have meaningful conversations with patients/carers and healthcare professionals to understand how you can help and then providing relevant solutions
- Maintaining and updating customer account details
- Handling complaints and taking ownership to resolve them
- Being the voice of our patients/carers to help us continually improve
- Acting with care and integrity - making time to resolve queries and building the trust to provide great service.
Working Hours:
We operate shifts on a rota system so you’ll be comfortable working hours varying between 8am and 8pm, primarily from 8.45am-5pm, with a couple of early and late shifts per months. You will also be required to work approximately one in Saturday in every 8-12 week from 9.00-1pm, for which you will receive time off in lieu.
About you
- Be as passionate and proud as we are about providing an exceptional customer experience
- Be a great listener and communicator, enthusiastic, reliable, resilient, empathetic, calm and reassuring, with a good dose of common sense mixed in
- See challenges as an opportunity to find solutions
- Possess a good standard of verbal and written English
- Be IT literate and completely at ease with using technology and learning new systems
- Have excellent time keeping & organisational skills
- Be flexible and willing to adapt where necessary, to help the team and for your own personal development.
About us
WE OFFER
- Excellent training and support from our training manager and the wider team to succeed and achieve in your new role.
- A competitive salary and benefits package including annual bonus, 25 days holiday plus bank holidays (for full-time employees), generous employer pension contribution of up to 12%, private healthcare cover, life assurance and health screening.
- A fantastic range of optional flexible benefits designed to suit your lifestyle including the ability to buy or sell 5 days holiday per year.
- Additional non-contractual benefits including when working on-site, such as free yogurts and fresh fruit.
- Access to a subsidised canteen and even a subsidised Starbucks
- Subsidised gym membership
- Cash reimbursements when purchasing our products
- Relaxed dress code
- Free on-site parking
**ABOUT US**
Danone is embarking on an exciting global transformation to its strategy and organisational set up and we want you to be part of that journey The importance of eating and drinking healthy nutritional products is stronger than ever and the chance to adapt and evolve through digital transformation is upon us. We want to embrace these opportunities to build a more agile, integrated and synchronised organisation powered by our people.
We are a leading food and drink company with a fast-growing health-focused
