Healthcare Assistant

1 month ago

Bletchley, United Kingdom Whaddon Healthcare Full time

Administrative and Housekeeping Duties Maintain, store, and retrieve records both manual and computerised. Provide clerical support for the nursing team photocopying etc. Receive and transmit information by telephone to agreed Practice standard with particular attention to confidentiality. Smoking Forms and audits To attend Protected Time training Be responsible for stocking the consulting rooms both clinically and clerically.

Prepare clinical areas, including instrument preparation, for specific clinical sessions. Maintain stock levels of equipment and materials according to the needs of the practice. In discussion with the nursing team, be responsible for supplying health promotion materials in the waiting area and consulting rooms. HR, Training and Development Responsibilities Attend training and study days and share this learning with the team.

Maintain own competencies to practice and ensure current profile folder and registration with appropriate professional body is maintained. Beware and adhere to HR polices. To participate in clinical supervision and understand when it may be necessary to access advice and support from senior colleagues, peers, and lead consultants. To participate in the Practices annual Appraisal process.

To attend all relevant mandatory training as and when required to do so. Quality and Patient Safety Protection of Children & Vulnerable Adults To promote and safeguard the welfare of children, young people, and vulnerable adults. Implementation of NICE guidance and other statutory / best practice guidelines. Infection Control To be responsible for the prevention and control of infection.

Incident reporting To report any incidents of harm or near miss in line with the Whaddon Medical Centres incident reporting policy ensuring appropriate actions are taken to reduce the risk of reoccurrence. To contribute to the identification, management, and reduction of risk in the area of responsibility. To ensure day to day practice reflects the highest standards of governance, clinical effectiveness, safety, and patient experience. To ensure monitoring of quality and compliance with standards is demonstrable within the service on an ongoing basis.

To be aware of the responsibility of all employees to maintain a safe and healthy environment for patients/ clients, visitors, and staff. Communication and Key Working Relationships Establish effective communication channels within the health economy. Provide advice and support for staff. Take responsibility to communicate the day to day working issues that impact on the service.

Form good working relationships and excellent communication across the health and social care system including Community Cardiology Service, Hospital Cardiology and Heart Failure Teams, Primary Care, Cardio-pulmonary rehabilitation service, Community Nursing services, End of Life/Palliative Care and Social Care services General Responsibilities To maintain up to date knowledge of legislation, national and local policies, and issues in relation to both the specific client group and mental health. To comply with the Professional Codes of Conduct and to be aware of changes in these. To maintain up to date knowledge of all relevant legislation and local policies and procedures implementing this. To ensure that all duties are carried out to the highest standard and in accordance with currently quality initiatives within the work area.

To comply with all relevant policies, procedures, and guidelines, including those relating to Equal Opportunities, Health and Safety and Confidentiality of Information and to be aware of any changes in these. To comply at all times with the Whaddon Healthcares Information Governance related policies. Staffs are required to respect the confidentiality of information about staff, patients, and Trust business and in particular the confidentiality and security of personal identifiable information in line with the Data Protection Act. All staff are responsible for ensuring that any data created by them is timely, comprehensive, accurate, and fit for the purposes for which it is intended.

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the manager. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

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