Junior Administrator/hr

4 weeks ago


Newcastle upon Tyne, United Kingdom Gainford Group Full time

Junior HR/Administrator

Gainford Group is a leading northeast-based hospitality company, spanning Hotels, Bars, Restaurants, and Nightclubs.

For more than 10 years Gainford has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Gainford is dedicated to continuing its tradition of providing exceptional guest experiences across all its brands.

As Junior Administrator you will have contact with both internal and external customers and will deal with their requirements and requests in a friendly and professional manner, going the extra mile to exceed expectations wherever possible. You will coordinate all aspects of administrative work in the hotel and maintain all matters relating to administration in a confidential, professional manner.

Administrator Areas of Responsibility

HR
- Support the Management in areas of people management.
- Process holiday requests
- Document sickness absence
- New starter details including.
- Request references for all new starters
- Issue online training to new starters
- Keep up-to-date training matrix for properties.

Purchase Ledger
- Uploading PO requests to Head Office accounts system.
- Scanning invoices to Head Office Accounts System.
- Supporting the accounts team within HQ with all purchase ledger queries, ensuring all relevant paperwork is supplied and dealt with accordingly.

General Admin/Support
- Supporting the Senior Administrator as and when necessary.
- Sending letters, typing minutes.
- Assisting with the banking and Change orders.
- Petty Cash.
- Supporting management with any other ad hoc tasks.

Person Specification
- Be friendly, smiley, sociable, and welcoming to our customers, to create a great atmosphere.
- Remain calm, patient, and polite, if receiving customer feedback
- Be helpful and go out of your way to help our customers.
- Be confident and self-motivated, and demonstrate a passionate commitment to the business.
- Welcome and embrace change, with a positive attitude.
- Be able to work unsupervised in a busy environment.
- Be honest and reliable, trustworthy and respectful.
- Be immaculately dressed.
- Maintain excellent timekeeping and attendance.
- Be professional at all times.
- Work together with the team to ensure that the business is the best it can be.
- Be willing to take on jobs to balance the team workload.
- Be able to communicate well with people of all levels.
- Seek feedback and invest time in personal development.
- Support, encourage, and motivate others.
- Communicate clearly to colleagues and customers.
- Gain commitment from others by using own knowledge.
- Be able to work independently and know when to escalate issues.

**Salary**: From £20,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Human resources: 1 year (preferred)

Licence/Certification:

- CIPD (preferred)

Work Location: One location


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