Credit Control Assistant

4 months ago


Manchester, United Kingdom Brand Addition Full time

**Credit Control Assistant**

Manchester

Brand Addition is the European market leader in promotional merchandise and branding solutions. We provide creative, innovative and cost-effective branded products to some of the world’s best known brands, including: Google, Michelin, Scania, ExxonMobil, JCB and so the list goes go. We have over 30 years’ experience in the promotional industry and continue to grow year on year. We are head quartered in the UK with offices in London and Manchester, along with worldwide offices in USA (St Louis), Ireland (Dublin), Germany, Hong Kong, Guangzhou and Shanghai.

**What’s involved in the role**:

- Achievement of the monthly targets.
- Monitoring of the credit control mailbox progressing customer enquiries and complaints.
- Issuing customer statements and dunning letters.
- Contacting customers to verify goods receipting.
- Contacting customers to resolve credit card collection errors.
- Ensuring great relationships are established with customers and internal colleagues.

**What you’ll need**:

- Ideally you will have experience of working in finance related role with a desire to work within the credit control function of the business.
- Ability to effectively process and high number of requests across a range of tasks and clients.
- To be target driven and strive for perfection.
- Excellent communication (both written and verbal) with the ability to build rapport and communicate at different levels.
- To be a real team player, with personality, empathy and the drive to succeed, exceptional organisational skills and attention to detail are crucial for this role.

**In return, we offer**:
A great place to work in a modern forward-thinking business which includes:

- Competitive Salary - Pension Scheme - Life Assurance - 25-28 Days Holiday - Sickness Scheme - Flexible Working - Development and Secondment Opportunities - Early Finish Friday - Fruity Friday - Monthly Get-Togethers -- Cycle to Work Scheme - Maternity Incentives - Childcare Vouchers to name a few._

**The next steps**:
Brand Addition is an Equal Opportunities Employer


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