Customer Service Representative
4 weeks ago
*You may be asked occasionally to come into the office.
**Key Responsibilities**:
- A good attitude and the ability to interact with others.
- Providing outstanding customer service to our students in Romanian and English
- Excellent written and oral communications skills in English and Romanian
- Strong customer service skills.
- Previous experience of helping others via inbound calls preferable
- Must be able to build rapport and use PC to enter customer details at pace.
You must:
- have the right to work in the UK
- be reliable, flexible and adaptable
- have strong interpersonal and communication skills
- be professional, accountable and have responsible work ethics
- be technologically literate (Excel, Word, PowerPoint)
- have a fast reliable internet connection and your own laptop/computer
Working hours: Monday - Friday 17:30-20:30
Possibility of working extra hours on Saturdays.
**Job Type**: Freelance
**Salary**: £11.00 per hour
Expected hours: 15 per week
**Benefits**:
- Flexitime
- Work from home
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
**Education**:
- A-Level or equivalent (preferred)
Work Location: Hybrid remote in Northampton, NN1 5QJ
Expected start date: 04/12/2023
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