Support Officer

6 months ago

Godalming, United Kingdom Godalming College Full time

SUPPORT OFFICER
**Job Title**:Support Officer**

**Line Manager: Senior Tutor**

**Summary of Job**

To play a key role within our Student Guidance team to enable all students to succeed and progress, with a key focus on attendance and attitude to study.

**Main Responsibilities**

**Set a culture of high expectation which inspires and motivates students**
- Set high standards for students’ learning, motivation and attendance.
- Triaging, issuing and managing students on Misconduct Level 1 of the Behaviour and Support Procedures, providing effective and tailored intervention to get students back on track.
- Administer a Workshop for students on Misconduct Level 1, using this as a time to check in with student progress.
- Establish an effective and efficient system of support for students, allowing all students to perform to the best of their abilities.

**Support within the Student Services Team**
- To provide front line, accessible support for students who may be in crisis or distress and need immediate calming before signposting next steps.
- Triage students presenting with mental health concerns at Student Reception, signposting to relevant staff and/or external agencies.

**Support for the Student Guidance Team**
- Reviewing and reporting data on student behaviour and attendance, prioritising referrals to Senior Tutors for students of concern.
- Have a key focus on building relationships with low attending students and engage with family members where appropriate.
- Be a first point of contact for students, parents/carers, and staff in relation to students within that tutor team orbit.
- To make effective records of intervention in support of the Behaviour and Support procedures.
- Provide tutorial cover for staff who may be absent on a short term or occasional basis.

**Be a tutor for a group of students, supporting tutees and monitoring their progress throughout their time at College**
- Support students and help them with any problems, personal or academic, which they might encounter during their time at College - including referral to the Senior Tutor, the Learning Support Team, the Health and Wellbeing Manager or Counsellors where appropriate.
- Act as the link between the College and parents, keeping them informed where concerns arise.
- Deliver the Shaping Futures Programme in the designated Tutorial period, as well as delivering the induction and progression tutor sessions as required.
- Check data on absence from College on a weekly basis and contact parents where absence is a concern.
- Carry out 1-2-1 meetings to review progress with tutees, as per the College Shaping Futures (Tutorial) programme.
- Prepare high quality references e.g. UCAS or apprenticeships for tutees, keeping to internally set College deadlines.
- Attend all scheduled Personal Tutor meetings.

**Safeguarding Administration**
- Request safeguarding information from schools and passing on safeguarding records when requested as per the KCSIE requirements, ensuring that all records are accurate, kept up to date and are completed as quickly and efficiently as possible and informing the Director of Safeguarding and Intervention of any issues.
- Administration of CPOMS (including scanning paper files, uploading scans and management of transfers of records from schools).

**Additional Responsibilities**
- To participate in the College Professional Review Scheme and Training programmes
- To demonstrate an awareness and commitment to equality, diversity and inclusion, health and safety and safeguarding in accordance with College Policies
- To adhere to the College Data Protection Policy
- To carry out other reasonable requests as required by the Principal

**Person Specification for Support Officer**

**Qualifications**
- General standard of education to A Level or above

**Essential Experience and Skills**
- Excellent interpersonal and communication skills to be able to communicate effectively with staff, students and parent/carers.
- Good written communication skills to inform staff, students and parent/carers of interventions or summaries of meetings held.
- The ability to work on your own initiative.
- Good organisational skills and ability to identify and agree priorities and meet deadlines set.
- Strong understanding of safeguarding young people.
- An appreciation of protecting confidential information and personal data
- Effective time management skills to juggle competing demands in a busy work environment.
- Understanding and management of setting appropriate professional boundaries with 16-19-year-olds.

**Essential Personal Qualities**
- Empathy and willingness to help solve problems
- Able to work in a team
- Be proactive and self-starting and able to manage their own time efficiently
- Flexible and adaptable to change
- Well organised and self-motivated
- Initiative and continuous desire to improve

**Desirable**
- Experience of working in an educational setting
- Understanding of the Post 16 Curriculum

**Job Types**

  • Support Office Administrator

    20 hours ago

    Godalming, Surrey, United Kingdom Austin Fraser Full time

    Office Administration PositionWe are seeking an Office Administration professional to join our team at Austin Fraser. As a skilled Admin Support individual, you will be responsible for delivering exceptional client service, providing timely and accurate administration services and ensuring clients receive an excellent level of service.About the Job:This is...

  • Administrative Support Officer

    3 weeks ago

    Godalming, Surrey, United Kingdom Personnel Selection Full time

    Role OverviewWe are seeking a highly skilled and experienced Administrative Support Officer to join our dynamic team at Personnel Selection. This exciting opportunity will see you working closely with our administration staff to provide exceptional support across various business functions.The ideal candidate will possess excellent administrative skills,...

  • Administrative Support Officer for Investments

    1 week ago

    Godalming, Surrey, United Kingdom Dynamite Recruitment Solutions Ltd Full time

    We are excited to announce a new opportunity for a skilled Administrative Support Officer for Investments to join our team at Dynamite Recruitment Solutions Ltd.The successful candidate will provide administrative support to our clients in the investment management sector, including database management, report preparation, and research assistance.About the...

  • Private Client Support Officer

    19 hours ago

    Godalming, United Kingdom 2i Recruit Ltd Full time

    About the Role:This is an exciting opportunity for a skilled Private Client Legal Secretary to join our team at 2i Recruit Ltd. As a key member of our department, you will provide administrative support to our senior solicitors and contribute to the smooth operation of our office.Key Responsibilities:Prepare legal documents, including contracts and...

  • Site Officer

    4 weeks ago

    Godalming, United Kingdom Godalming College Full time

    Job Title:Site OfficerLine Manager:Site ManagerSummary of JobTo support the Site Manager with the day-to-day operational estate management of the College to ensure a safe and supportive environment for all staff, students and visitors. This includes unlocking the College each morning.To support the Community Support Officers at peak times in the day in...

  • Administrative Support Specialist

    4 weeks ago

    Godalming, Surrey, United Kingdom Optima Recruitment Full time

    Job OverviewIn our esteemed organization, Optima Recruitment Limited, we are seeking a highly skilled Administrative Support Specialist to join our dynamic team. This pivotal role will involve providing expert administrative support to the sales team, ensuring seamless execution of tasks and projects.The successful candidate will be responsible for managing...

  • Office Administrator

    2 weeks ago

    Godalming, United Kingdom Worth Recruiting Full time

    Worth Recruiting – Property Industry Recruitment Vacancy: OFFICE ADMINISTRATOR – Residential Estate Agency Location: Godalming, GU7 Salary: £32k Position: Permanent – Full Time This is an exciting opportunity for a candidate with exceptional Administration skills to join a market leading local Estate Agency based at their busy offices in Haslemere as...

  • Office Administrator

    3 weeks ago

    Godalming, United Kingdom CV-Library Full time

    Worth Recruiting – Property Industry Recruitment Vacancy: OFFICE ADMINISTRATOR – Residential Estate Agency Location: Godalming, GU7 Salary: £32k Position: Permanent – Full Time This is an exciting opportunity for a candidate with exceptional Administration skills to join a market leading local Estate Agency based at their busy...

  • Administrative Support Officer

    19 hours ago

    Godalming, United Kingdom Office Angels Full time

    A skilled Legal Administrative Professional is sought by a long-established firm to support the Private Client team.Key responsibilities include:Producing documents using Word and digital dictationManaging emails and calendars through OutlookUtilizing the Case Management system for storing documents and correspondenceLiaising with clients and external...

  • Customer Service Officer

    4 weeks ago

    Godalming, United Kingdom Job Board Direct Full time

    Customer Service Improvement Officer Godalming c£ 24 per hourContract 4 -5 months - Hybrid working 3-4 days in the officeService: Strategic Housing and DeliveryTeam: Service ImprovementReporting to: Service Improvement ManagerCustomer Service Improvement Officer - PRINCIPAL PURPOSE OF THE ROLETo support continuous improvement in the housing services by...

  • Customer Service Officer

    3 weeks ago

    Godalming, United Kingdom Job Board Direct Full time

    Customer Service Improvement Officer Godalming c£ 24 per hourContract 4 -5 months - Hybrid working 3-4 days in the officeService: Strategic Housing and DeliveryTeam: Service ImprovementReporting to: Service Improvement ManagerCustomer Service Improvement Officer - PRINCIPAL PURPOSE OF THE ROLETo support continuous improvement in the housing services by...

  • Customer Service Officer

    4 weeks ago

    Godalming, United Kingdom Job Board Direct Remote Work Freelance Full time

    Customer Service Improvement Officer Godalming c£ 24 per hourContract 4 -5 months - Hybrid working 3-4 days in the officeService: Strategic Housing and DeliveryTeam: Service ImprovementReporting to: Service Improvement ManagerCustomer Service Improvement Officer - PRINCIPAL PURPOSE OF THE ROLETo support continuous improvement in the housing services by...

  • Office Team Assistant

    4 weeks ago

    Godalming, Surrey, United Kingdom CV-Library Full time

    **Job Title:** Administrative Support Specialist**Location:** Godalming**Job Type:** Full-timeAbout UsWe are a leading recruitment agency, specialising in finding talented individuals to fill a range of roles across various industries.Job DescriptionWe are seeking an Administrative Support Specialist to join our team in Godalming. As a key member of our...

  • Office Manager

    7 months ago

    Godalming, United Kingdom nfu Full time

    **Office Manager **Reports to: Senior Partner Location: Godalming, Surrey Benefits: Hybrid Working, Pension, Annual Leave, Personal Development Fund & Health Insurance **Overview of Role: -** You will be responsible for effectively managing and motivating our team, pulling together detailed reports, interpreting information,...

  • Customer Service Officer

    3 weeks ago

    Godalming, United Kingdom Job Board Direct Full time

    Customer Service Improvement Officer Godalming c£ 24 per hour Contract 4 -5 months - Hybrid working 3-4 days in the office Service: Strategic Housing and Delivery Team: Service Improvement Reporting to: Service Improvement Manager Customer Service Improvement Officer - PRINCIPAL PURPOSE OF THE ROLE To support continuous improvement...

  • Compliance Officer

    3 weeks ago

    Godalming, United Kingdom CHARITY PEOPLE Full time

    Compliance Officer Health related charity Temporary, 4 months £16.48 - £19.23 per hour, plus holiday pay Surrey - Hybrid, ideally 1-2 days in office, and remote working Working 3-5 days per week, flexible Interview asap Start asap Charity People are thrilled to be partnering with a health-related charity based in Surrey to find them a Compliance Officer...

  • Administrative Officer

    4 weeks ago

    Godalming, Surrey, United Kingdom CV-Library Full time

    Job Description: Administrative Officer - AccountsThis is an exciting opportunity to join our team as an Administrative Officer - Accounts in Godalming. The successful candidate will be responsible for providing administrative support to the Accounts team, ensuring the smooth operation of office activities and delivering excellent customer service.About the...

  • Senior Office Coordinator

    4 weeks ago

    Godalming, Surrey, United Kingdom SPECIALIST RECRUIT LIMITED Full time

    **Job Title:** Senior Office Coordinator**Location:** Godalming offices**Job Type:** Full-time**Salary:** 25,000 per annumWe are seeking an experienced Senior Office Coordinator to provide administrative support to our team of consultants. As a key member of our office team, you will be responsible for ensuring the smooth day-to-day operation of the...

  • Secretary

    6 months ago

    Godalming, United Kingdom E Support Staff Full time

    **Minutes Secretary** **Salary c£18 per hour** Location: Godalming Contract: Temp 3 Months Working Pattern: Full Time, 37 hours per week Minutes Secretary - The objective of this role To provide accurate and timely secretarial support in order to ensure that decision making, resolutions and minutes are captured appropriately and in accordance with the...

  • Sales Support

    6 months ago

    Godalming, United Kingdom Howett Thorpe Full time

    £25,000 - £32,000 - Surrey, Godalming - Posted 4 hours ago Permanent HT15066 Salary : £25,000 - £32,000 **Sales Support - Benefits**: - Excellent salary - Internal growth opportunities - Onsite parking - Flexible working hours - Study Support available - Pension and Healthcare schemes **Sales Support - About The Role**: - Liaising with various...