Debt Collections Executive
3 weeks ago
**Debt Collections Executive **- 6-Month FTC**
This prestigious client is seeking a Debt Collections Executive to support the team by following up on outstanding payments from customers who have booked onto the programme. They will be required to handle questions or complaints and investigate and resolve discrepancies.
We are looking for a confident and motivated professionals with excellent communication skills and phone-based experience.
Please note, this is a 6-Month Fixed Term Contract position.
**Debt Collections Executive **Responsibilities**
Reporting to the Sales and Marketing Director, some of your duties will include:
- Keeping track of assigned accounts to identify outstanding debts
- Planning course of action to recover outstanding payments
- Locating and contact debtors to inquire of their payment status
- Negotiating payoff deadlines or payment plans
- Handling questions or complaints
- Investigating and resolve discrepancies
- Creating trusting relationships with debtors when possible to avoid future issues
- Updating the account status and database regularly
- Alerting superiors of debtors unwilling or unable to pay when necessary
- Complying with requirements when legal action is unavoidable
**Debt Collections Executive **Rewards**
Alongside a competitive hourly rate, the Debt Collections Executive will receive the following benefits:
- 32 days inclusive of Bank Holidays
- Onsite fitness classes
- Cycle to Work scheme.
- Social activities including free lunches.
**The Company**
**Debt Collections Executive **Experience**
- Proven experience as debt collector
- Experience in working with targets and tight deadlines
- Knowledge of relevant legal requirements
- Working knowledge of MS Office and databases
- Excellent communication and people skills
- Ability to be polite and compassionate without lacking confidence
- High school diploma is preferred
- Apt in negotiating and persuading
**Location**
Based in Oxford (OX1) there is no onsite parking available. The role will be a mix of in-office and home working.
**Action
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