Customer Service

3 weeks ago

Rochdale, United Kingdom NatWest Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service - Personal Banker in Middleton
- You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
- We’ll look to you to proactively find ways to continually enhance our customer banking experience
- We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

**What you'll do**:
As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

- Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
- Completing general banking requests such as payments, balance enquires and transfers
- Helping customers to understand the different ways they can bank with us and the range of services we can offer
- Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

**The skills you'll need**:
To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

- A passion for customer service and strong attention to detail
- The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
- Strong interpersonal skills and the ability to work well as part of a team
- The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours
- Full time - 35hrs
- Permanent
- You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

**How we'll reward you**:
**Salary**:£22,410 per year (pro rata for hours worked)

You’ll join on a competitive salary of £22,410 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) - you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.

  • Customer Service Representative

    1 day ago

    Rochdale, United Kingdom Discount Trade Ltd (Energy Funding Service) Full time

    **ENERGY FUNDING SERVICE** Join our fantastic expanding friendly office. Experience in customer services required, great telephone manner, polite, punctual, high attendance. **Company Overview**: We are looking for two new team members to help with customer support. Energy Funding Service offers Grants across the UK and works under several Government...

  • Customer Service

    4 weeks ago

    Rochdale, United Kingdom The Best Connection Employment Group Full time

    The Best Connection Group - Oldham, are currently recruiting 2 Customer service advisors for our client, a market leader in their field, based in Rochdale. **Working hours**: - Monday to Friday - 9am - 5pm **Wages** - £10.50 per hour **Description** - As a Customer Service Advisor your duties will include, but not be limited to; - Strive to deliver an...

  • Customer Service

    1 month ago

    Rochdale, United Kingdom mpeople recruitment limited Full time

    **Customer Service Adviser** - **Rochdale** **Onsite Training followed by Hybrid / WFH Working Schedule** **Working Hours 15 Hours Per Week** **Weekend Working Saturday & Sunday 9am - 5pm** **£11.84 per hour** Mpeople are currently seeking Customer Service Advisors on behalf of our client based in Rochdale. This is a fantastic opportunity to secure a...

  • Customer Services

    1 month ago

    Rochdale, United Kingdom Regional Recruitment Professional Services Ltd Full time

    Customer Service role looking into Customer Service Experience Location - Based at the office in Rochdale with a mixture of office and home-based working - **Kingsway Business Park Rochdale OL16 4NZ** **Shift Patterns** - This is a shift-based role based across our core hours of 08:00-22:00. They operate a rota based on working alternate weekends with the...

  • Customer Service

    1 month ago

    Rochdale, United Kingdom mpeople recruitment limited Full time

    **Customer Service Adviser** - **Rochdale** **2 - 4 Weeks Onsite Training followed by Hybrid Working Module** **Working Hours 37.5 Hours Per Week** **working 5 out of 7 days per week** **Shifts will fall between the hours of 8am - 10pm** **£11.28 per hour** Mpeople are currently seeking Customer Service Advisors on behalf of our client based in...

  • Customer Service

    4 weeks ago

    Rochdale, United Kingdom mpeople recruitment limited Full time

    **Customer Service Adviser** - **Rochdale** **4 Weeks Onsite Training followed by Hybrid Working Module** **Working Hours 37.5 Hours Per Week** **working 5 out of 7 days per week** **Shifts will fall between the hours of 8am - 9pm** **£11.84 per hour** Mpeople are currently seeking Customer Service Advisors on behalf of our client based in Rochdale....

  • Customer Service

    4 weeks ago

    Rochdale, United Kingdom mpeople recruitment limited Full time

    **Customer Service Adviser** - **Rochdale** **2 - 4 Weeks Onsite Training followed by Hybrid Working Module** **Working Hours 37.5 Hours Per Week** **working 5 out of 7 days per week** **Shifts will fall between the hours of 8am - 10pm** **£11.84 per hour** Mpeople are currently seeking Customer Service Advisors on behalf of our client based in...

  • Customer Service Advisor

    3 days ago

    Rochdale, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn up to £24,000 per annum.Customer Service Advisor benefits: * Canteen on site * Free car parking on site * Good links to public transport * Uniform provided * PPE providedCustomer Service Advisor role: * Respond promptly and professionally to customer inquiries and complaints via phone, email, and live...

  • Customer Service Advisor

    5 days ago

    Rochdale, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn up to £24,000 per annum.Customer Service Advisor benefits: * Canteen on site * Free car parking on site * Good links to public transport * Uniform provided * PPE providedCustomer Service Advisor role: * Respond promptly and professionally to customer inquiries and complaints via phone, email,...

  • Customer Service Advisor

    3 days ago

    Rochdale, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn £23,152 per annum.Customer Service Advisor benefits: * Access to gym discounts * Event discountsTraining is included to help prepare you for this role.Customer Service Advisor role:You will provide a professional, efficient and high quality service to customers of Your Trust. This includes greeting...

  • Customer Service Coordinator

    4 weeks ago

    Rochdale, United Kingdom Page Personnel Full time

    Opportunity to work for a leading financial services business - Excellent benefits **About Our Client**: Our client are a well established financial services business based in Rochdale, they are currently going through a period of growth and are looking for a Customer Service Coordinator to join their team. Our client offers great career progression,...

  • Customer Service Administrator

    1 day ago

    Rochdale, United Kingdom Mpeople Full time

    Mpeople Recruitment are currently seeking an enthusiastic and confident **Customer Service Administrator (Outbound) **on behalf of our client who are a reputable and thriving international logistics provider based in **Rochdale**. - Location: Rochdale (**OL16**) - Hours of work: 07:30 - 16:30 or 08:00 - 17:00, Monday to Friday - Salary: Up to £22,500...

  • Customer Service Advisor

    1 week ago

    Rochdale, United Kingdom HR GO Recruitment Full time

    **Customer Service Advisor** **Pay rate - £11.84** **Rochdale** **ASAP start!** **Hours: Full time working hours(37.5), Rotational 8am-4pm and 1pm-9pm, one weekend on and one weekend off, hybrid after training!** **What is in it for you?** - Free on site parking - Competitive hourly rate - Genuine career prospects - Hybrid working after training - On...

  • Customer Service Advisor

    1 day ago

    Rochdale, United Kingdom A.D.D. Express Ltd Full time

    A.D.D. Express Ltd are proud of our people -they’re the heart of our business and our success. We are committed to working in partnership with our customers, becoming an integral part of their operations, understanding and analysing their problems so we can provide customised, flexible and future-proof solutions to support their growth. This is an...

  • Customer Service Agent

    3 days ago

    Rochdale, United Kingdom Auxillis Full time

    **Salary**: £24,684 pa + bonus up to £1,850 pa **Weekly Hours**: 42.5 hours / week **We’re here to keep people moving, that’s what we do.** As a **Customer Service Agent**, you play a key role in taking our award-winning service directly to customers doors - **expertly **making sure our vehicles are where we need them to be, when we need them to be...

  • Customer Service Advisor

    4 days ago

    Rochdale, United Kingdom Page Personnel - UK Full time

    On-going temp role with the possibility of being made perm - Weekly pay and competitve pay rate **About Our Client**: Our client is a renowned entity in the retail sector, boasting a substantial workforce across multiple locations. They are committed to providing high-quality products and ensuring customer satisfaction. As a Temporary Customer Service...

  • Customer Service Advisor

    19 hours ago

    Rochdale, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn £23,152 per annum.Customer Service Advisor benefits: * Access to gym discounts * Event discountsTraining is included to help prepare you for this role.Customer Service Advisor role:You will provide a professional, efficient and high quality service to customers of Your Trust. This includes greeting...

  • Customer Service Administrator

    1 week ago

    Rochdale, United Kingdom Page Personnel Full time

    Join a fast paced, exciting Transport company - Ability to take on responsibility and progress **About Our Client**: We are working alongside a well known business based in Rochdale, established in the Logistics Distribution and supply chain industry. Supplying to a wide range of businesses and residents, they are looking for a Customer Service...

  • Customer Service Advisor

    2 days ago

    Rochdale, United Kingdom We Are BX2 Ltd Full time

    **We are recruiting for a Customer Service Advisor in Rochdale.** Working within a fast paced customer service, office environment! **Duties**: - Dealing with refund and customer issues - Finding products - Dealing inbound calls - General admin tasks Hours of work**:Monday to Friday 10am - 6pm (3:30pm on Friday)** Pay rate**:£10.42 per hour** - **For...

  • Customer Service Executive

    2 weeks ago

    Rochdale, United Kingdom The Best Connection Employment Group Full time

    The Best Connection group - Oldham are currently recruiting a Customer Service and Sales Executive for our client based in Rochdale on a Temp-to-perm basis. **Customer Service and Sales Executive** - This role will be perfect for someone who is looking to develop and already growing clients base and is a great opportunity to earn good money while developing...