Patient Treatment Coordinator

6 months ago


Bishop's Stortford, United Kingdom The Dentist Full time

**Performance**
- Daily and weekly tasks to be completed by the reception team
- Support the promotion of patient choice by asking patients to complete Smile Checkers and provide information about products, services, promotions, available finance options, and oral health products
- Conduct regular system reviews to identify and action issues around debt, open courses, DNAs
- Manage the end-to-end referral process to ensure quality and consistency and to optimise conversion rates
- Build relationships with referring dental practices and clinicians to promote our practice's services and encourage referrals
- Promote the practice’s hygiene plans and aftercare oral hygiene products, supporting the team to do the same
- Engage in reviews of the practice's performance and champion the practice’s initiatives

**People**
- Build and nurture great working relationships with the Clinical team
- Be actively involved in the smooth running of the practice by working well with your practice team
- Share your knowledge and experience with team members and undertake any suitable training to enhance your job role
- Liaise closely with clinicians to promote available services

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £12.00-£15.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Reference ID: CM23 PCC TCC


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