Service Reception Controller
2 weeks ago
Renault Truck Parts & Service - Franchised Dealer.
**URGENTLY REQUIRED - SERVICE ADVISOR - SCUNTHORPE**
We are looking for a workshop service advisor at our busy Commercial Vehicle Dealership. You will be the first point on company contact - Front of House.
This role involves maintaining existing customer relationships and building new to ensure we deliver upon all our customers requirements.
- Booking in all routine and scheduled fleet maintenance, for both customer and in
- house fleets.
- Assisting with roadside breakdowns and in-house fleet tyre emergency breakdowns.
- Ensuring customer requirements and vehicle defects are correctly communicated to the workshop managers and technical supervisors.
- Ensuring parts are available for any pre booked work.
- Updating customers on work progress and completion.
- Assisting the workshop managers in their busy daily schedules.
Skill Set
- Administrative skills with excellent attention to detail
- Excellent organisational skills
- Trustworthy and honest
- IT Literate
- Self-motivated
- Ability to work under pressure
- Ability to manage multiple tasks at once.
- Managing set tasks through to completion from externally and internally within the workshop / parts department.
- Forward thinker by using own initiative when under pressure and time constraints.
Monday to Friday - 8.00 am - 5.30 pm
Experience
- Customer Service 2 years ( Preferred )
Transport / Automotive Sector 3 Years ( Preferred )
We really value our people and offer a friendly working environment with a focus on developing you skills, and always look to promote from within with a clear line of progression available with a competitive salary.
Salary - £30k - £34.5k pa
**Job Types**: Full-time, Permanent
**Salary**: £30,000.00-£34,500.00 per year
**Benefits**:
- Company pension
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
COVID-19 considerations:
Covid Precautions in place.
Work Location: In person
Reference ID: NG-04.23
Expected start date: 15/05/2023
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