Clerical Officer

3 weeks ago

St Helens, United Kingdom St. Helens Council Full time

**Job Description**:
We Are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents within the borough. We can only do this because of our highly valued, highly skilled workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.
Making a Difference as a Clerical Officer.
We are looking for a dedicated, enthusiastic, hardworking individual to join our admin team and provide support for the delivery of a Social Work, Review and DoLS within the Later Life Team. It is a large and busy team consisting of Managers, Social Workers, Assessment and Review Workers and Admin staff. The team deals with referrals over the age of 67.
The role includes a range of clerical duties, such as answering the telephone and dealing with general enquires, inputting into data basis, processing incoming and outgoing post.
You will be expected to liaise with members of the team, people who access services, Care Home, Hospitals, and other professionals. A knowledge of financial processes and invoices will be required.
It you are motivated and keen to support our effective service delivery to adults within the St Helens Borough, then this role is for you.
Successful applicants will be a highly skilled Clerical Officer who:

- Can demonstrate effective administrative skills, including knowledge and use of computer software.
- Can respond sensitively, efficiently and effectively to enquiries from parents/carers, and professionals from partner agencies
- Can communicate effectively verbally and in writing
- Can input and manage data
- Can prioritise workloads and work to deadlines.

Experience of working in an office environment. This is a hybrid working post.

You can review our full job description details, and person specification information here.

Thank you for your interest in working for us.

Equality & Diversity

St Helens Council is a Disability Confident Employer. Disability Confident Employers lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

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