Er Coordinator

6 months ago


Bristol, United Kingdom Bupa Full time

ER Coordinator

**Job Description**:
**Employee Relations Coordinator**
**Permanent, Full time 37. 5 hours/week**
**Hybrid working / Dental Vantage Park, Bristol, BS16 1GW**
**Salary Up to £27,500**

Here you'll be welcomed. We chion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Working to support our Provisions businesses, you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.

No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

**Role Overview**

**What you'll do**:

- Ensure that all casework is triaged effectively and efficiently within the agreed SLAs
- Provide advice and guidance to managers in respect of low risk ER related queries including absence management, probation, flexible working and issue resolution/disciplinary matters.
- Escalation and alerting of high risk cases or non-conformation of process
- Maintain and promote relationships and work collaboratively with the wider People team.
- Carry out general administration tasks for the ER Team.
- Manage the OH referral process through screening and submission of OH referrals.

**What you'll bring**:

- Ability to multi task, work to tight deadlines, prioritise under pressure and use own initiative
- Excellent organisational skills with the ability to prioritise own workload
- Ability to work effectively in a fast paced environment with a focus resolution and partnering
- Accuracy and attention to detail by recording detailed notes in the case management system and responding to all queries with accurate information
- Ideally, previous exposure to ER issues and some employment law awareness

**Benefits**
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

**Joining Bupa in this role you will receive the following benefits and more**:

- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts

**Why Bupa?**
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:
Full time
Job Area:
Administration
Locations:
Dental Vantage Park



  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    An opportunity has arisen for the below position - Ophthalmology Outpatient Senior Clinic Coordinator and eRS/2ww Validator - Band 4 - Full time - Monday - Friday - Office hours - Permanent We are looking to recruit a Band 4 Senior Clinic Coordinator to work 37.5 hours a week, on a permanent basis. We are looking for an experienced, enthusiastic and...


  • Bristol, Bristol, United Kingdom Michael Page (UK) Full time

    Michael Page (UK) is a leading recruitment agency that helps clients find the best talent for their businesses. We are currently looking for a highly skilled Children and Young People's Lead to join our team. The ideal candidate will have experience in HR project management, strategic initiatives development, change management coordination, and performance...


  • Bristol, Bristol, United Kingdom Michael Page (UK) Full time

    About Our RoleWe are seeking a highly skilled People Operations Lead to join our team at Michael Page (UK).This key role will involve leading the HR function, developing and implementing strategic initiatives, and managing HR projects.Main Responsibilities:Act as the focal point for the employee lifecycle, including recruitment, onboarding, training, and...


  • Bristol, Bristol, United Kingdom Michael Page (UK) Full time

    Job Description:Company Overview: Michael Page (UK) is a leading recruitment agency that specialises in finding top talent for businesses across various industries. Our team of experts works closely with clients to understand their needs and provide tailored solutions.Salary: £70,000 - £90,000 per annum based on location.Job Summary: We are looking for a...

  • Shipping Coordinator

    6 months ago


    Bristol, United Kingdom SYNTEGON Full time

    **Company Description** Syntegon is a global leader in process and packaging technology. With around 5,800 colleagues in nearly 20 countries, the Syntegon Group works on intelligent and sustainable technologies for the pharmaceutical and food industries. Let's contribute together to ensuring that people worldwide are provided with high-quality medications...


  • Bristol, United Kingdom Morson Talent Full time

    HR Specialist; Filton; 12-month contract; 35 hours per week; £28.73 per hr PAYE, Inside IR35.We currently have a requirement for a HR Specialist working within our client's Social Policy and Industrial Relations Team (SPIR).The post holders will proactively support and contribute to the continuous progress of Company business by providing business-oriented...

  • HR Specialist

    6 months ago


    Bristol, United Kingdom Zellis Full time

    **About the role**: *** Reporting to the Head of HR, we’re looking for a HR Specialist to join us in this newly created position. You’ll be responsible for partnering with our managers across the business to provide advice and guidance on a range of HR topics and issues, supporting them to make informed and compliant people decisions. You’ll also...

  • HR Specialist

    6 months ago


    Bristol, United Kingdom Zellis Full time

    **About the role**: Reporting to the Head of HR, we’re looking for a HR Specialist to join us in this newly created position. You’ll be responsible for partnering with our managers across the business to provide advice and guidance on a range of HR topics and issues, supporting them to make informed and compliant people decisions. You’ll also...


  • Bristol, United Kingdom Bennett And Game Recruitment Ltd Full time

    Our client is seeking a Close Control Commissioning Engineers to provide engineering support to the regional client portfolio including technical and engineering needs.They are successful HVAC company that own 3 different manufactures and operates across 65 countries and been in operation over 100 years.They are currently looking for an CCU Commissioning...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full time

    Job summary This is a fantastic opportunity for a hardworking and enthusiastic individual to join the Dermatology Administration Team at The Bristol Royal Infirmary in Bristol which is part of University Hospitals Bristol & Weston NHS Foundation Trust. The role of the Fast Track Co-ordinator is to receive and process requests from diverse sources...


  • Bristol, United Kingdom University Hospitals Bristol And Weston Nhs Foundation Trust (Uhbw) Full time

    Job summary This is a fantastic opportunity for a hardworking and enthusiastic individual to join the Fast Track Office within Cancer Services at The Bristol Royal Infirmary, which is part of University Hospitals Bristol & Weston NHS Foundation Trust.The role of the Fast Track Co-ordinator is to receive and process requests from diverse sources for...

  • HR Advisor

    6 months ago


    Bristol, United Kingdom Alexander Mae Full time

    We have a fantastic new HR Advisor role working for a values led, Bristol based business serving Bristol and surrounding areas. - **The role**_ This is a broad, generalist HR Advisor role, supporting circa 100 employees’ responsibilities will include: - Providing a generalist HR advisory service delivered through effective business partnering to all...


  • Bristol, United Kingdom Fallodon Way Medical Centre Full time

    Job summary Fallodon Way Medical Centre are looking for someone who will share ourcommitment to providing excellent healthcare to our patients. We are offering anexciting opportunity for an experienced Medical Secretary and PracticeAdministrator to join our friendly and supportive team. This is a split jobrole working alongside both our Medical...


  • Bristol, Bristol, United Kingdom North Bristol NHS Trust Full time

    Exceptional Opportunity to Deliver High-Quality CareWe are seeking a highly skilled and dedicated Lead Specialist Nursing Practitioner to join our multidisciplinary team at North Bristol NHS Trust. As a key member of our team, you will play a vital role in delivering high-quality care to patients with colorectal cancers.About the Role:This is an exciting...