Workforce Management Continuous Improvement Lead

3 months ago

Cowley, United Kingdom Unipart Logistics Full time

Job Advert

**WFM Continuous Improvement Lead**

**Based from Cowley with travel as required**

**£30,000-£35,000 per annum, plus car / car allowance, 33 days rising holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme**

**About the Job**

Working within our Workforce Management team you will be responsible for the ongoing support, maintenance, enhancements and continued roll out of the complete Dayforce Workforce Management module.

You will be working in a team to help maintain and improve an essential Time and Attendance, Skills, Task allocation and Advances Scheduling module throughout Unipart across the UK with over 400 Internal & External users which consists of Finance, Agency providers, HR and all levels of the Operation.

As part of your key responsibilities you’ll:

- Support in Operational requirements by visiting client sites 2-3 days a week as well as picking up support in all areas of the operation including Early, Late and night shift.
- Manage the system first line support group called Dayforce Champions to deliver support and continuous improvement at all levels, this will include continued training and knowledge transfer.
- Develop and implement training programs for employees and managers on time and attendance policies and procedures.
- Analyse time and attendance data to identify trends and patterns and make recommendations for process improvements.
- Work closely with HR, Finance IT, Agencies and payroll teams to resolve any discrepancies or issues related to time and attendance records, providing guidance, training, and support as needed.
- Manage any issues identified through to resolution which could be system, user or employee related.
- Demonstrate an understanding of relevant time management legislation and company policies to support the business with compliance whilst staying up to date with industry trends and best practice through the Dayforce Network.
- Identify all Training requirements in project status and deliver along with early life support to ensure a successful roll out.
- Provide second line support for all end user training requirements identified through BAU and support on the documentation, Payroll issues or general enquiries.
- Support the WFM implementations where required, this can be to assist with the Configuration, Build, Testing requirements and Communications.
- Support in any day to day BAU team activities.
- Support any system enhancement or defects along with any patching and upgrade requirements.
- Cross train between WFM, HR & Payroll modules to ensure cover for any BAU or Project absence.

**About You**
- Attention to detail
- Team working and collaboration
- Strong planning, organising and time management
- Problem solver
- IT and admin skills
- GDPR compliance
- Knowledge of HR processes and procedures
- Knowledge of warehouse logistic processes and procedures
- Working in a confidential environment
- Knowledge of Dayforce WFM, HR or Payroll modules

Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.

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