Receptionist, Clerical Officer

3 months ago


SuttonInAshfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

We are currently looking for an enthusiastic and efficient Receptionist/Clerk/Clerical Officer based within the Sexual Health department at King's Mill Hospital.

The main purpose of the role is to be the first point of contact for clients accessing the Sexual Health services and to support the provision of the highest quality client care and customer service through personal actions and continuous improvement.

**Must demonstrate competency in the following**:

- Management of a central appointments booking line
- Computer literate
- Interpersonal and Communication Skills
- Previous clerical and customer care experience
- Able to work flexibly to meet the needs of the service
- Able to travel to various locations within hospital and community settings
- The ability to work under pressure in a busy environment

To provide a high quality customer focused service to clients attending Contraception and Sexual Health Service, by welcoming clients to the clinic, registration of clients and arranging further appointments as necessary. To facilitate and support the smooth running of clinics across 9 sites Mansfield, Ashfield, Newark and Sherwood. Maintaining notes in good order and supporting results management.

The overriding purpose is to support the provision of the highest quality client care, through personal actions and continuous improvement.

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

To understand the role in more details, please read the attached job description and person specification



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