Head of Field Service
3 weeks ago
Responsible for: developing and implementing the field service strategy that puts the customer at the forefront of everything they do, increases the level of customer service, increases the size and capability of the national field service team, whilst ensuring realistic cost and performance objectives are met.
Key tasks will include: growing and developing the team, introducing technical, structural and cultural change, encouraging open communication, engagement and initiative and leading the team in the pursuit of greater operational performance.
**You**
- Experience of leading and developing mobile engineering teams and their support functions
- Experience of electrical/electronic product, installation, repair and maintenance for commercial B2B end user customers
- An enthusiastic crusader for change, with the ability to influence and persuade at all levels
- Obsessed with delivering the highest levels of customer service
- A strategic thinker and strong communicator
- Personal credibility, vision, drive and enthusiasm
**The Company**
A well established and profitable market leader in the design and manufacture of integrated Fire & Security products and systems for a prestigious portfolio of large, industrial end-user customers.
Looking to appoint a high calibre, Field Service professional to lead, grow and develop their national, multi-site service capability during a period of exciting growth and change.
**To Apply
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