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Housing Advice Worker

4 weeks ago

Richmond upon Thames, United Kingdom Barker Ross Group Full time

**Job Title**:

- Housing Advice Worker**Contract Type**:

- Temporary**Location**:

- Richmond upon Thames - London**Industry**:

- Healthcare & Social Care**Contact Name**:

- Martine Fowler-
**Contact Phone**:

- 0115 9418131**Date Published**:

- 07-Jun-2023**Housing Advice Worker**

**Locations: Richmond**

Our client is one of the largest providers of supported accommodation services various clients such as young people, clients with a history of homelessness, resettlement, complex needs, housing, health and substance misuse issues. They aim to help vulnerable people find opportunities to change their lives and futures.

**Positions Available**:
Housing Advice Worker - Hybrid (2 days in the office/3 days working from home)

£12.74 - £14.80 per hour, full time hours on a flexi and temporary part time hours also available including days and nights. Hours are mainly Monday to Friday (ad-hoc weekends).

**Role Purpose**:
We need Housing Advice Workers looking for locum or full-time temporary work.

Providing advice and guidance to offenders aged 18 plus following an assessment of the clients support needs, particularly focusing on their housing, employment and financial needs. Working within this company’s policy and procedural framework; the role is to provide effective, high-quality support to those who are homeless or living in accommodation, to relieve homelessness, prevent tenancy breakdown and improve quality of life and promote independence.

**Duties**:

- To produce comprehensive and high-quality assessments on the clients support needs, particularly their housing, employment and financial needs, and accordingly follow the most suitable pathway.
- To assess and advise the relevant agency where further support is needed and offer guidance around referring the client onto more suitable provision.
- To minimise risk to clients by identifying, reporting and following up any safeguarding concerns
- To provide a comprehensive handover of risk to other professionals who may be involved with cases.
- To work with services users to advice and support them to sustain or obtain accommodation, and to assist them in improving quality of life and moving towards independence.
- Where ongoing client needs are identified, to source and secure relevant support for the client.
- Produce, maintain and record accurate, relevant and up to date information including recording all contacts with clients appropriately to promote effective service delivery and evaluation. Ensure recording systems are up to date for periodic service reviews and service development and that client information is recorded in line with the GDPR.
- To proactively liaise, communicate and negotiate with internal and external specialists and external agencies in order to maximise client support services, resources and funding.
- To take personal responsibility for a professional approach that enhances the reputation of the service at the project both internally and externally.
- To be co-located within this company’s office and/or partnership office and deliver advice and guidance as and when needed to partnership staff
- To work effectively with risk management agencies such as the Police and Probation to ensure our clients are supported to access accommodation and opportunities that are safe for them, staff and the public.
- To assist service users to develop life skills and partake in meaningful occupation activities to promote increased independence and involvement with the community; this will include delivering workshops to groups of clients on a regular basis.
- To be aware of the roles and responsibilities and work in accordance with the company’s and legal guidance around health and safety at work.
- To be responsible and accountable for action in and out of the office.
- To take part in lone working duty to encourage the safe working of the whole team.
- To adhere to fire regulations and take part in fire drills.
- To be flexible, to share skills and knowledge and support colleagues.
- To participate in team meetings, supervisions, performance reviews and training by being fully prepared, ready to share and discuss ideas and offer solutions.
- To take responsibility for personal on-going development and learning.

**Experience required**:

- An understanding of working in supported housing or floating support services; with a demonstrable knowledge of Housing and other related Legislation.
- An understanding of the principles of assessment and risk, planned support, key working, goal setting, and advocacy with vulnerable people.
- Experience of managing complex and difficult situations in relation to vulnerable client group(s).
- Ability to effectively liaise with a range of service providers or agencies in order to establish or improve services for clients.
- An understanding of the principles underlying a quality service, and customer focused, with proven ability to empower service users.
- Ability to be self-motivating, work u

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