Station Reception Officer Supervisor

5 months ago


Sutton, United Kingdom Bouygues Energies & Services UK Full time

**Station Reception Officer Supervisor**:
Bouygues Energies & Services Solutions - Sutton

Bouygues Energies & Services Solutions currently has an exciting opportunity for a Station Reception Officer Supervisor to join their operational team at Sutton Police Station. This is a permanent full-time position working 40 hours per week from 08:00 to 17:00, Monday to Friday.

**Key Activities**:

- Reports to Facilities & Services Manager
- To provide the best customer service delivery to all ensuring the highest level of customer satisfaction is upheld. Ensuring that the front office is manned appropriately and assisting all visitors.
- To assist the manager when required with administrative duties, carrying out performance monitoring inspections, audits, checks etc.
- To lead the team to achieve departmental objectives and conduct on-the-job training via agreed modules and toolbox talks.
- Develop a thorough knowledge of police practices and procedures to ensure that enquiries are directed to the appropriate person in the first instance and dealt with in the correct way
- Working 40 hours per week from 08:00 to 17:00, Monday to Friday; may be required to provide occasional cover at other sites within SE London

**Skills & Qualifications**:

- Experience of working as a station reception officer or within frontline policing essential
- Team player ideally with supervisory experience
- Excellent communication and interpersonal skills
- Approachable with the ability to be a role model to other staff
- Experience carrying out HR procedures
- Diligent customer service attitude
- Ability to think objectively and make fair and sound decisions
- Good IT skills
- Subject to security vetting by the Metropolitan Police

**Our excellent benefits package includes**:

- Generous holiday allowance
- Company share scheme
- 2 paid volunteering days a year
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme

**Why Bouygues E&S Solutions?**

Bouygues Energies & Services Solutions is an international business operating in over 25 countries and employing over 13,500 people. The company is part of the Bouygues Group - a global brand employing over 130,000 people in 80 countries within the construction, engineering, civil works, energy services, telecommunications, and media sectors.

In the UK, Bouygues Energies & Services is a leading provider of facilities management (FM), energy services, highways, and complex engineering solutions across the public and private sectors.

We place a strong emphasis on continual development, both professional and interpersonal. Currently over 2% of the Company’s payroll is spent on Learning and Development activities. We have our own international and local training centres, delivering technical and management courses.

**Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification. We are also proud to have been awarded Investors in People Gold, which demonstrates our commitment to our people.**

**Be Yourself**

Here at Bouygues we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network.

**In addition, you’ll benefit from**:
Pension, company share scheme



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