Parts & Service Support Administrator
1 month ago
**This is what we need you to do....**
- Updating customer purchase orders on salesforce and actioning appropriately
- Data processing of pricing requests, updating salesforce and the customer when required.
- Cover annual leave for the service coordination and parts team when required
- Logging customer faults and processing within an agreed timescale.
- Data processing of sourcing requests
- Dealing with the return of service exchange parts from the service engineers
- Allocating engineers to jobs when required and updating the customer accordingly
**Experience**
- Experience using a CRM (ideally Salesforce) is desirable
- Experience of working in a busy customer focused environment
**Knowledge, Skills and Understanding**
- Good IT skills
- Attention to detail
- Excellent communication skills
- An ability to work to deadlines
**Behavioural Attributes**:
- Adaptable & enjoy working as part of a team.
- Able, authentic and approachable
- A positive can-do approach
**Salary**: From £23,000.00 per year
**Benefits**:
- Company events
- Company pension
- Health & wellbeing programme
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
Application deadline: 16/02/2024
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