Ict Support Technician

2 weeks ago


Walthamstow, United Kingdom Protocol Education Full time

_This role will start ASAP (full - time)._

Protocol Education are seeking to appoint an ICT Support Technician to join a secondary school located in Walthamstow.

This role will start ASAP until the Christmas half term with the potential of being extended.

AS an ICT Technician you will be supporting the school through the maintenance of ICT software, hardware and the related equipment as well as providing support to staff and students to certify administration and learning outcomes are increased.

Applications are welcomed from those with an ICT background and experience working in the education sector.

**Requirements**:

- Respond to requests for ICT support in accordance with Help Desk procedures and priorities, with the ability to resolve issues within SLA’s assigned by the helpdesk
- Liaise with users during Project Testing periods to ensure new systems are performing to user requirements.
- Experience of working in an on-site IT based, Customer Service environment.
- Proven experience of supporting Microsoft products, including Office 365 and Office 2016, SharePoint, and other desktop related products.
- Recent experience of supporting Apple and Windows 10 PCs, laptops and tablets.

**What the school can offer in return:**
- Friendly and supportive team of teachers
- Modern and well-resourced facilities
- Commitment to professional development, including an excellent CPD programmes
- Onsite parking for those who drive

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
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