Customer Service Advisor
3 weeks ago
**Are You Looking A New Change In Career? Are You Looking a Job Based in Belfast City?**
**HCL have an exciting opportunity And Want To Share This With You**.
**We Are Looking For Customer Service Executives For Our Clients Based In Belfast City Centre, We Are Conveniently Located On Great Victoria Street.**
**Your Responsibilities**:
- Managing Our Inbound Customer Service Via Telephone.
- Providing A High Standard Of Customer Service To Our Customers.
- Dealing With First Time Customer Query Resolution When Possible, Dealing with Correct Escalation Procedures.
- Using And Implementing Feedback Given From Coaching And Monitoring Sessions.
- Maintaining High Standard Data Security And GDPR Regulations.
- Following Your Assigned Daily Schedules and Tasks.
**What Are We Looking For?**
- Somebody With A Passion For Good Customer Service for our Client.
- Excellent Written And Verbal Communication Skills.
- Punctual And Conscient.
- Good Attention To Detail.
**Hours**:
- 40 Hours Per Week
- Monday - Friday 08:00 - 20.00
- 1 in 3 Saturdays 0800-1200
**Salary**:
- £10 P/H
- Paid fortnightly
**Requirements**:
- Full Time Availability
- Photographic ID (Passport Or Driving License)
- Immediate Start
HCL_BSERV
**Salary**: £20,000.00-£25,000.00 per year
Schedule:
- 8 hour shift
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