Admin Assistant

**Job description**

**Job Role and Responsibilities**
- Data collection, management and organisation.
- Manage online portals to ensure information is recorded safely, promptly and correctly.
- Support the surveying team in delivering a high-quality service. Ensuring that workloads are handled in a professional and timely manner.
- Maintain high customer service levels.
- Build, maintain and enhance relationships with our clients.
- Integrate into our team and build positive relationships with colleagues.
- Gather full details about new work requests when they arise.
- Management of work request allocations.
- Support senior surveyors, with the current caseload of surveys and assessments. Assisting with the handling of data and reports from instruction to completion.
- File management.
- Diary management.
- Carry out tasks with skill, care and diligence, in accordance with expected market and company standards.
- Quality checking reports.
- Contribute to the continuous business improvement process and to the meeting of business objectives.
- To be an ambassador for the company at all times, internally and externally.
- Comply with health and safety policy and safe working practices.
- The above outlined responsibilities are not exhaustive and you may be required to carry out other tasks that are appropriate to your role in addition to these.

**Job Function Technical Knowledge and Skills**
- Exceptional organisational skills with the ability to prioritise and manage fast pace workload and a flexible approach to changing deadlines;
- Empathy when dealing with clients;
- Excellent attention to detail and ability to display professionalism;
- Strong written and verbal communication and questioning skills;
- Enjoys and is able to work as part of a team and providing assistance and support to employees;
- A true desire and strong commitment to provide an excellent administrative support service with the ability to work in a confidential and responsible manner, with a professional demeanour showing tact and discretion;
- Uses judgement to know when to ask for help and guidance;
- Uses own initiative and can work independently and takes responsibility for own work;
- Understands and implements processes;
- Builds appropriate professional and accessible relationships
- Resilient and able to work in an organisation that is undergoing change due to development and growth;
- Proficient in Microsoft Office packages - Outlook/Word/Excel;
**Additional information**

We are located in a beautiful countryside setting in Bentley, Surrey. We are looking to add to our team as the business develops, however we remain dedicated to existing key values. We are excited to introduce a new employee who will become an importantmember of our office based team.