Housing Benefit Assessor

4 weeks ago


Aberystwyth, United Kingdom Ceredigion County Council Full time

**Housing Benefit Assessor**:
**Closing date**: 30/05/2024**Reference**: REQ105337
- 37 hours / Permanent- 26,421 - 28,282 *- Canolfan Rheidol, Aberystwyth- *All salary values are pro-rata.- About the roleWe are looking to recruit a Housing Benefit Assessor to join our committed and friendly Housing Benefit & Financial Assessments Team on a full-time, permanent basis.

Your key responsibilities will be:

- to provide a quality service with a high level of care to our customers
- accurate verification, assessment and award of Housing Benefit, Council Tax Support and Free School Meals claims
- effective and efficient recovery of overpaid Housing Benefit
- identifying potentially fraudulent claims and the referral of appropriate cases to the DWP Investigations Team
- keeping up-to-date with changing legislation in order to correctly administer Housing Benefit, Council Tax Reduction and Free School Meals claims
- meet agreed performance and accuracy targets

We are looking to recruit an individual with:

- excellent customer care and communication skills
- good organizational skills
- ability to work under pressure
- good numeracy, accounting, literacy and IT skills
- adaptable to change
- ability to work as part of a team and independently
- understanding of General Data Protection Regulations and confidentiality

Full training will be given in all aspects of the role.

In exchange for your skills and commitment, we will offer you a range of employee benefits including flexible hours scheme, competitive annual leave allowance and a generous pension contribution scheme. More information about our wide-range of employee benefits can be found here. In addition, we are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.

Job Description and Person Specification

For further information please contact:
Interviews will be held: 04.06.2024
- What we offer- Work-life balance- Lifestyle savings scheme- Generous employer pension scheme- Cycle to work scheme- Learning and development- Where you'll work**Finance and Procurement**

We ensure the Council remains financially resilient through careful and responsible monitoring of funds, effective corporate procurement, prompt and accurate payments of financial assessments/creditors and timely collection of local taxation/debts.

**Canolfan Rheidol**

Our Aberystwyth office, Canolfan Rheidol is an award winning building. The office, with its open plan design, provides an excellent space for collaborative working.
Read more

**Aberystwyth**

Aberystwyth is a lively university town, seaside resort complete with promenade and pier, and the setting of atmospheric TV drama Hinterland.



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