Cleaner / Glanhawr

We are seeking an experienced cleaner, with a demonstratable track record of working within a supporting environment, within a housing or customer focused environment to support our two award-winning companies to make a real difference to peoples lives, homes and communities.

Are you:

Genuinely passionate about making a difference to our residents and able to use your initiative to deliver top quality customer service.

Able to provide an important part of the cleaning service and support the line manager with tasks assigned.
Keeping the scheme in in good, clean condition.

Someone that has positive and flexible attitude, with strong values that align well to ours.

Efficient with cleaning duties, understanding that the communal areas are and extension of residents homes.

Do you have:

A strong customer focused and empathetic approach to dealing with customers.

The ability to work as part of a small, busy team as well as to work alone and therefore capable of organising your workload and making decisions.

Excellent communication skills and the self-awareness to continuously improve yourself

Proficient knowledge of cleaning

A proven track record of working in a cleaning environment

If so, we want to hear from you

Whats in it for you?

In return for your hard work, commitment and innovation, you will enjoy an environment focused on more than just competitive pay

Youll enjoy:
Salary £12.00 per hour

Choice of Defined Contribution or Defined Benefit pension, both including 3x death in service life insurance cover.

25 days annual leave, increasing to 30 days with service the ability to buy and sell up to 5 days (pro rata), as well as time off for volunteering, health screening and more.

9 Bank Holidays per annum, including an extra day at Christmas

Opportunities to develop and grow,

Regular feedback, training and support from your manager and team,

Comprehensive support in case of sickness with a generous sick pay scheme, critical illness cover and support through an employee assistance and counselling service and a cash plan benefit,

A permanent contract ensuring job security ,

And lots more

What you will be doing?

Using the WWH values, you will demonstrate effective skills and behaviours to confidently be a part of the team within the scheme, function and provide assistance and support to the residents and the wider team.

You will enable the delivery of services to our residents by providing effective communication to all departments within the Group.

You must also be a good communicator and provide a high quality, friendly customer-orientated service.

For further information about the role please view the attached role profile in the recruitment pack.

Where is the role based?

You will work from our Extra Care Scheme based in Aberystwyth.

Who are Wales & West Housing Group (WWHG)?

Were a leading and well-established Welsh employer over 620 employees across the WWH Group, we provide affordable homes and services to more than 20,000 residents in over 12,000 properties across Wales.

Multi-award winning ranked as 3* World Class in the 2022 Best Companies list and the first organisation in Wales to be awarded the Investors In People (IiP) Platinum status.

Want to find out more?

Why not arrange an informal conversation with Rhian Harries, Extra Care Manager on and can find out lots more in the recruitment pack.

Why you are interested in the role

What are your relevant skills, knowledge and behaviours that make you suitable for the role

Examples of any relevant experience, qualifications or training

Assessment will be conducted in person/via Teams at our Extra Care Scheme in Aberystwyth.

Closing date:
Sunday, 18th February 2024

Assessment date:
Monday, 26th February 2024

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