Head of Business Engagement

6 months ago


Matlock, United Kingdom Derbyshire County Council Full time

**Job Vacancy**:Head of Business Engagement (Digital Services)

**Location**: Derbyshire County Council, County Hall, Matlock, DE4 3AG

**Salary**: £69,559 to £75,327 - (Inclusive of £10k market supplement 2 years)

**Contract Type**: Permanent, full-time flexible working, 2 days per week on site

**About Derbyshire County Council**:
At Derbyshire County Council, we are truly ambitious about building on our successes, and we are dedicated to enhancing the well-being and quality of life for all residents in Derbyshire. Within our Digital Services division, we recognise the transformative power of an effective digital strategy in delivering exceptional public services. In our continuing journey to becoming a more modern, effective, and enterprising council we are embarking on an exciting journey into a digital future.

**The Role**:
Within our new Digital Services division, we are excited to announce a new leadership role for a Head of Business Engagement. This pivotal role will focus on enhancing our IT frameworks through service improvements, strategic business transformation, and the adoption of cloud technologies, ensuring scalability and agility in our services. An exceptional individual you will have the ability to lead the creation of a vision and strategy that will define our digital services for years to come.

The Head of Business Engagement will also be at the forefront of building, embedding, and evolving best practices within the council’s digital services division, ensuring the continuity and excellence of business-as-usual activities. This role is essential to ensuring IT services are aligned with the council’s strategic goals and that we are delivering value and innovation to the public.

Are you ready to shape the future of Digital Services for Derbyshire County Council?

**Key Responsibilities**:

- Deliver the Council’s Digital Services strategy and stakeholder plan, promoting a standardised approach to IT services.
- Develop, lead, and manage a continuous improvement program within Digital Services, focusing on service enhancement and efficiency and implementing Business Engagement strategies and frameworks.
- Deliver the Council’s Digital Services strategy and stakeholder plan, promoting a standardised approach to IT service delivery.
- Foster a culture of continuous improvement, innovation, and excellence within the IT department.
- Develop and maintain strong collaborative relationships with key stakeholders, including department heads across the council, understanding their needs, and ensuring the Digital Services department meet those needs.
- Manage and lead the Continuous Improvement group, promoting professional development, collaboration with other groups, and a high-performance culture.
- Ensure robust incident, problem and change management processes are in place, minimising the impact of IT service interruptions.
- Act as a lead expert in all aspect of ICT Operational areas and systems providing specialist advice and guidance to the Council and lead professionals to ensure an effective service and innovative solutions.
- Develop and maintain accurate asset management systems to support the provision of appropriate equipment for staff to enable increased mobile working and support the delivery of the Digital Services strategy.
- Oversee day-to-day business as usual activities, ensuring the delivery of high-quality reliable and secure IT services, ensuring consistent operational excellence and adherence to best practices.
- Manage and monitor the allocated ICT budget and make the required budget savings as well as developing opportunities for new areas of business that will financially support and underpin The Council’s core services.
- Stay abreast of emerging technology trends and assess their potential impact on and the benefit to council services.

**About You**:

- You have demonstrable experience of holding an IT Head of Service role and successfully leading Business Engagement teams and initiatives within a digital services division in a public sector or similarly complex business environment.
- A strategic thinker with a clear focus on business needs and delivering measurable value, you can show you have the skills along with the proven industry experience to design and align IT services with business objectives.
- You have demonstrable experience and an evidencable track record of working and managing IT teams in both an IT transformation and business transformation setting, ensuring alignment with strategic goals, while simultaneously delivering high quality IT business as usual activities.
- You have a proven track record of leading IT transformation projects, including direct experience with cloud migration strategies.
- With excellent leadership and team management skills, you can demonstrate that you are capable of inspiring and developing high-performing and diverse teams.
- Resilient and adaptable, you can navigate complex challenges and can show wher



  • Matlock, United Kingdom Derbyshire County Council Full time

    **Head of IT Continuous Improvement*** **Matlock, Derbyshire/Hybrid** **£59,559 to £65,327 - Plus market leading package (see below)** Are you ready to take on a key role in shaping the future of ICT services in a dynamic and transformative environment? Derbyshire County Council is seeking an enthusiastic and innovative individual to join us as the Head...

  • Head of Estates

    8 months ago


    Matlock, United Kingdom Bridge of Hope Full time

    Act as the Head of Profession for all asset management, estates management and valuation services in the Council - Collaborate as part of a multi-disciplinary team, and lead a programme of Property Rationalisation to ensure colleagues and partners can deliver their services effectively from fit for purpose accommodation, whilst creating revenue savings,...

  • Head of Platforms

    6 months ago


    Matlock, United Kingdom Derbyshire County Council Full time

    **Job Vacancy**:Head of IT Platforms & Infrastructure (Digital Services) **Location**: Derbyshire County Council, County Hall, Matlock, DE4 3AG **Salary**: £69,559 to £75,327 - (Inclusive of £10k market supplement for 2 years) **Contract Type**: Permanent, full-time flexible working, 2 days per week on site **About Derbyshire County Council**: At...


  • Matlock, United Kingdom Derbyshire County Council Full time

    **Job Vacancy**:Head of IT Service Management (Digital Services) **Location**: Derbyshire County Council, County Hall, Matlock, DE4 3AG **Salary**: £69,559 to £75,327 - (Inclusive of £10k market supplement for 2 years) **Contract Type**: Permanent, full-time flexible working, 2 days per week on site **About Derbyshire County Council**: At Derbyshire...

  • IT Manager

    6 days ago


    Matlock, United Kingdom Syntax Consultancy Ltd Full time

    IT Manager / Head of IT Derbyshire Permanent £70k-80k + Benefits (DOE)IT Manager / Head of IT needed for a global manufacturing business located near Derby (M1/A52 junction).Hybrid remote - 2 days WFH and 3 days working on-site. Start ideally in mid-late January 2025.The employer is also open to hiring someone on a ‘contract-to-permanent' basis depending...


  • Matlock, Derbyshire, United Kingdom DFS Furniture Ltd Full time

    We are seeking a Head of Performance Excellence to join our team at DFS Furniture Ltd.About the RoleThe successful candidate will have a proven track record in inspiring and motivating teams, with a commitment to delivering exceptional customer experiences. This is a fantastic opportunity for someone who is passionate about raising the bar and striving for...


  • Matlock, United Kingdom AtkinsClarke Full time

    OVERVIEWAtkinsClarke have been engaged on an exciting full-time role for a Head of Commercial Finance to join a well-respected, multi-site not-for-profit organisation. With a high-impact role working alongside an inspiring and energetic CFO, this position offers excellent exposure to the senior leadership team and the chance to make a real difference in a...


  • Matlock, United Kingdom AtkinsClarke Full time

    OVERVIEWAtkinsClarke have been engaged on an exciting 6-9 month contract for a Head of Commercial Finance to join a well-respected, multi-site not-for-profit organisation. With a high-impact role working alongside an inspiring and energetic CFO, this position offers excellent exposure to the senior leadership team and the chance to make a real difference in...


  • Matlock, Derbyshire, United Kingdom AtkinsClarke Full time

    About AtkinsClarkeWe are a well-respected not-for-profit organisation committed to making a positive impact on communities through our work. With a strong focus on financial sustainability, we strive to deliver excellence in everything we do.Job OpportunityThis exciting role as Head of Commercial Finance offers the chance to join our dynamic team and...


  • Matlock, United Kingdom Derbyshire County Council Full time

    **Head of Commissioning Management** At Derbyshire, we have been on a journey to transform the way we deliver highway services to make them fit for the future and allow us to invest effectively in our network. As we begin to implement our new structure, we have an exciting leadership opportunity in our newly created Highways Commissioning Service. This...


  • Matlock, Derbyshire, United Kingdom PEAK DISTRICT NATIONAL PARK AUTHORITY Full time

    **Job Summary:**We are seeking an experienced Business Transformation Lead to join our team at the Peak District National Park Authority. The successful candidate will be responsible for managing and delivering successful end-to-end changes aligned with our strategic objectives.The role encompasses change management, risk mitigation, stakeholder engagement...


  • Matlock, United Kingdom Derbyshire County Council Full time

    **Join Our Team as a Business Services Administration Apprentice** At Derbyshire County Council, we are committed to serving our community with the utmost dedication. We take pride in delivering exceptional services that contribute to the betterment of the Derbyshire community. **Role Overview**: Are you ready to kick-start your career with a dynamic and...


  • Matlock, United Kingdom Caramel Talent Full time

    **Overview** We are excited to be recruiting for a global leader in online courses specialising in health, wellness, and holistic practices. As a member of our UK-based remote team, you will contribute to our mission of providing life-affirming experiences to a network of thousands of students in spaces such as yoga, meditation, gardening, marketing and...


  • Matlock, Derbyshire, United Kingdom Wayman Group Full time

    An outstanding Science Professional is sought by Wayman Education to join a unique school in Derbyshire.The role involves teaching science to students of various ages and abilities in a mixed school with a rating of Outstanding in Ofsted.The school boasts well-equipped classrooms, specialist facilities, and a supportive head of department.This is a fantastic...


  • Matlock, United Kingdom Derbyshire County Council Full time

    The Stakeholder Engagement and Consultation Team is looking for an enthusiastic individual to join the team. You will be required to attend regular face to face meetings throughout the County, working with a variety of stakeholders including Adults with learning disabilities and/or Autism and their carers, therefore you will be required to have a diplomatic...


  • Matlock, United Kingdom Caramel Talent Full time

    **Job Title: Creative Strategist (Content / UGC)** **Opportunity of a Lifetime: Join a Multi-Million Pound Global Brand** Are you a creative leader with a passion for the haircare and nutritional supplement industry? Here's your chance to spearhead the rebranding of a well-known, multi-million-pound beauty and health brand. We're on the lookout for a...


  • Matlock, United Kingdom Peaks & Dales Recruitment Full time

    Key ResponsibilitiesWe are seeking an experienced Junior Sous Chef to join our team in the Matlock area. As a Head Kitchen Support Staff, you will be responsible for supporting the head chef in the running of this busy eatery, which offers fresh quality homemade food during the week and weekend.The successful candidate will have a solid Fresh Food...


  • Matlock, United Kingdom Bridge of Hope Full time

    2 x Adult Social Workers required for Locality Teams in Matlock and Ashbourne. - Driving licence and use of own vehicle - Good Safeguarding knowledge. In return, Derbyshire offer regular supervision, have a supportive management team and promote hybrid working. Caritas Recruitment is acting as an Employment Business in relation to this vacancy.


  • Matlock, United Kingdom Cromford Mills Full time

    **Responsibilities**: This role will help support the development of a visitor focused culture at Cromford Mills and is a pivotal role in the smooth running of our visitor welcome enabling the opening of our visiting exhibition about Florence Nightingale from July to October. You will work at some of our busiest times supporting staff and volunteers to make...


  • Matlock, Derbyshire, United Kingdom Mortgage Advice Bureau Full time

    About the PositionMortgage Advice Bureau seeks ambitious, CeMAP-qualified professionals to fill a senior mortgage and protection consultant role. Based at home, you'll collaborate with our successful appointed representative business partner to deliver exceptional mortgage and protection advice to customers nationwide. Regular meetings at the Swadlincote...