Insurance Claims Handler

2 weeks ago

Severn Bridge Industrial Estate, United Kingdom Acorn Recruitment And Training Full time

Acorn is delighted to present this opportunity working with a leading South-Wales-based construction business.
Due to continued growth in the marketplace, the insurance division of our client, based in Caldicot, are recruiting for Insurance Claims Handlers. You will be part of a team managing the claims journey on construction repair claims liaising with customers,clients and suppliers.
As a Claims Handler you will be expected to:

- Effectively manage all elements of an insurance claim ensuring timely progression
- Field incoming and make outbound calls to progress claim status
- Create and update records of claims progress and milestones on dedicated Claims Management Systems, including conversation notes and electronic files
- Manage suppliers to facilitate claim progression
- Liaise with the field management and diary management teams to successfully book appointments within Service Level Agreements
- Update policyholders both verbally and in writing of the status of key claim milestones
- Update as required insurer clients either verbally or in writing
- Perform various back office administration tasks as required
Core skills and experience:

- Customer service experience in either a phone based environment or face to face
- Strong organisational skills and attention to detail
- Strong understanding of Microsoft Office, specifically Excel
Desirable skills & experience:

- Experience in the home claims insurance market or financial sector
- Experience in producing and reporting on internal team performance (MI)
- Experience in complaint management and resolution in an FCA regulated industry
Contract: full-time, permanent

**Salary**: £22,500 per annum
Hours: Monday-Friday 8:30am-4:30pm
For more information on this job role, please get in touch with Joseph Nicholson at Acorn Recruitment.
Acorn Recruitment acts as an employment agency for permanent recruitment.

  • Claims Handler

    4 weeks ago

    Stukeley Meadows Industrial Estate, United Kingdom Point Recruitment Full time

    Our client based in Huntingdon is looking to recruit 4 x Claims Handlers on a full time, permanent basis. You will be working within an area team and will be responsible for the initial contact with the customer. As the Claims Handler, your role will involve making a courtesy call and scheduling a technician ensuring the highest standards of customer service...

  • Claims Handler

    4 weeks ago

    Milton Park Industrial Estate, United Kingdom Berry Recruitment Full time

    Claims Handler Didcot **The Role** You will be processing claims and assessing damage, ordering parts and updating files to provide solutions for our customers. Updating the system and recording calls logged on the system - Raising Purchase Orders and ensuring we give customers a positive experience. **About You** You should have good office...

  • Claims Administrator

    4 weeks ago

    Milton Park Industrial Estate, United Kingdom The Recruitment Group Full time

    Do you have previous Administration experience? Are you Customer Service focused? If you are an avid problem solver and have strong communication skills, then this could be the role for you! The Benefits on offer Hours - Monday - Friday, 8.30am - 5.00pm with half an hour lunch. **Salary**: £23,000 £24,000 Per Annum Location: Milton Park As a Claims...

  • Executive Assistant

    4 weeks ago

    Parkgate Industrial Estate, United Kingdom The Veterinary Defence Society Full time

    **An exciting opportunity has arisen to join us as an Executive Assistant.** In this role, you will report directly into the CEO and would be responsible for supporting the CEO and Executive Team to deliver the strategic business plan goals and objectives. You will take ownership for progressing and coordinating certain ExecutiveTeam actions to completion....

  • Head of Ehs

    4 weeks ago

    Milton Park Industrial Estate, United Kingdom Guidant Global Full time

    **Head of EHS** **Oxford Based - must be willing to travel there as required (with hybrid working).** **Salary: £75,000 - £90,000 (typically + car allowance)** The Head of EHS will be responsible for establishing, monitoring and fostering a safety and environmental focused culture at BM. They will develop and implement the EHS management system...

  • Business Support Administrator

    4 weeks ago

    Bamber Bridge, United Kingdom Family Care Group Full time

    Salary £ 20,963.00 Bamber Bridge **Vacancy listed** 03/11/2023 **Application deadline** 31/01/2024 Details - Are you a completer/finisher who likes to make sure jobs get done? This role is for you! - Family Care is looking for someone who enjoys admin and making sure tasks are followed up and completed on time and to a good standard. Using our in house...

  • Maintenance Worker

    6 days ago

    Bamber Bridge, United Kingdom Witherslack Group Full time

    **Huge Small Victories** Being a maintenance worker in our school means being part of something big. You’ll be doing your bit to make sure the school building is a great place to be for our young people. **Get out what you put in** You’ll do all the general, day-to-day repairs needed to keep our school up and running, drive the school vehicles and keep...