Night Concierge

5 months ago

London, United Kingdom Unite Students Full time

**Nights Concierge**

**Location**:London - One Eighty Stratford.

**Hours and Rota**:38 hours per week. As a Nights Concierge you will work 4 night shifts out of 7, between the hours of 8.00pm and 8.00am. **Weekend shift variations may apply.**

**Salary**:£26,998.78- £28,066.35 + bonus + benefits (depending on experience)

**The role**

Join uS and be part of our friendly team. Your top priorities will be ensuring the safety of our residents and employees, whilst delivering excellent customer service. From responding to emergencies, handling disputes and making our residents feel at home, no two nights will be the same As a Nights Concierge you will have the opportunity to make a real impact at work, enriching lives with meaningful interactions.

**What you'll be doing as a NightsConcierge**:

- Patrolling multiple properties to keep our residents and employees safe
- Acting as the first response to incidents and emergencies
- Helping residents who are locked out of their rooms
- Providing outstanding customer service to our residents
- Reporting on incidents electronically

**What we're lookingfor in you**:

- Excellent communication and listening skills
- Calm under pressure, approachable and fair
- Confident working alone and comfortable working as part of a team
- Most importantly, as a Nights Concierge you'll share our values and passion for creating aHome for Success

**What You'll Get in Return**
- A discretionary annual bonus so you can share in the company's success
- 25 days' paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more

**About Unite Students**

Founded in 1991, Unite Students is a FTSE 100 business and the UK's largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students and residents calling US home We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

**Instinctive inclusion.**We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn't just what we do but who we are.

**People make Unite Students.**Employees, residents, and neighbours all contribute to building environments where we can all thrive.

**Room for Everyone**

We're proud to be an employer that**embraces individuality**, and we're passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a**home for success**, for both our employees and residents, requires exceptional people with a passion for creating room for everyone, doing what's right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

**We are US.

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