Customer Service Advisor

3 weeks ago


Runcorn, United Kingdom Page Personnel Full time

Immediate start
- Based in Runcorn

**About Our Client**:

- Be the first point of contact for resolving customer complaints and queries
- Processing orders using in house CRM system
- Follow up on queries and ensure all information on the system is accurate and up to date
- Log and record CS KPI target
- Contact account managers with any account related issues
- Handle complex and escalated customer service issues

**The Successful Applicant**:

- 1-2 years experience in a customer phone based role. Would be adventurous if this was in a manufacturing industry.
- Ability to build strong customer relationships and deliver excellent solutions
- An additional language would be ideal either French, German or Italian
- Excellent PC and administration skills
- Attention to detail

**What's on Offer**:

- Casual dress
- Free parking



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