Supported Housing Officer

6 months ago


Lincoln, United Kingdom Nacro Full time

Supported Housing Officer

Job type - Full time, permanent

Salary - £30,326 per annum

Hours - 35 hours per week (+ 5 hours paid lunch)

Location - HYBRID - Lincolnshire

We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.

**Who we are looking for?**

This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should have Knowledge of Housing Law in relation to housing management and understand Welfare Benefits, especially Housing Benefit and the current climate of how supported housing is funded via Housing Benefit and the scrutiny around evidence of the support offer.

You will be the main lead for housing management in your patch. Experience of managing income recovery, neighbour nuisance/conflict and estate management is essential, ideally this has been within a supported housing context.

**Duties and responsibilities include but are not limited to**:
**Income Recovery**
- Monitoring of all Nacro rent accounts both current and former arrears and credit accounts in patch.
- Taking direct action where arrears are accruing in line with Nacro’s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed.
- Engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with Nacro Welfare Benefit Advisor for any complex cases.

**Legal Duties**
- Preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy.
- Representing Nacro at court.

Income recovery you will be responsible for recovery of accommodation charges from beginning to the end of the process.

**Tenancy Support**
- You will ensure the Association’s conditions of tenancy and licences are enforced.
- You will provide training and induction support to new starters, so they understand their role around housing management and tenancy creation including dual visits to provide additional training where issues are highlighted, or new staff need it.
- Supporting and advising on less complex anti-social behaviour to promote prevention and early intervention, and the correct recording and monitoring of cases.

**Estate Management/Property Standards**
- Though the Occupancy Sustainment Programme (or similar) deliver training to local teams’ duties on property standards including documentation and recording in systems, to include reporting a repair, completing monthly fire and health and safety checks and support they need to provide around gas compliance.

Support the team through training to help workers know how to access our policies and procedures around property standards including knowing how to report and escalate issues.

A full driving license and access to a car for business use is essential for this role.

DBS check will be required for this role.

For the full role profile please click here.

For details of Nacro’s excellent benefits please click here

**Job Types**: Full-time, Permanent

Pay: £30,326.00 per year

**Benefits**:

- Company pension
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Housing management: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: On the road

Reference ID: FV2571



  • Lincoln, United Kingdom Platform Housing Group Full time

    **Are you passionate about making a difference and improving our Neighbourhoods?** Our Neighbourhood Officers are at the heart of what we do as an organisation. We have a great opportunity for a Neighbourhood Officer to join our Localities team providing a comprehensive housing management service, working with communities and neighbourhoods in the...


  • Lincoln, United Kingdom Platform Housing Group Full time

    **Are you passionate about making a difference and improving our Neighbourhoods?** Our Neighbourhood Officers are at the heart of what we do as an organisation. We have a great opportunity for a Neighbourhood Officer to join our Localities team providing a comprehensive housing management service, working with communities and neighbourhoods in Lincoln and...

  • Housing Officer

    5 months ago


    Lincoln, United Kingdom Serco Inc. Full time

    Copy URL Housing Officer Full Time - 12 hours - Hourly - £12.48 Lincoln Here within our Initial Accommodation and Support Services Contract, an opportunity has arisen for an experienced Housing Officer with strong interpersonal skills. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the...

  • Housing Officer

    5 months ago


    Lincoln, United Kingdom Longhurst Group Full time

    **Would you like your work to positively impact the community?** If you have a passion to make a real difference within the community’s people live within, then joining a team of successful Housing Officers could be your opportunity to add value and help improve lives. Community based, 36.25hrs per week this permanent role will see you working across...

  • Housing Officer

    6 months ago


    Lincoln, United Kingdom Longhurst Group Full time

    **Would you like your work to positively impact the community?** If you have a passion to make a real difference within the community’s people live within, then joining a team of successful Housing Officers could be your opportunity to add value and help improve lives. Community based, 36.25hrs per week this 12 month Fixed Term Contract will see you...

  • Housing Officer

    6 months ago


    Lincoln, United Kingdom CITY OF LINCOLN COUNCIL Full time

    **Please note**:City of Lincoln Council do not accept CVs. We are looking for someone to join Tenancy Services as a Housing Officer on a permanent basis, working in one of our Tenancy Management Teams. The Teams provide the front-line service to Council tenants in the City of Lincoln, dealing with such issues as rent arrears, anti-social behaviour and...


  • Lincoln, United Kingdom Platform Housing Group Full time

    **Are you passionate about making a difference and improving our Neighbourhoods?** We are currently recruiting for a Community Safety Officer to join our friendly and supportive Localities and Community Safety team. From day one, you will be part of a well-respected and supportive team. You will also have the flexibility to control your own working day and...

  • Technical Officer

    6 months ago


    Lincoln, United Kingdom CITY OF LINCOLN COUNCIL Full time

    **Please note**:City of Lincoln Council do not accept CVs. Do you work in a Housing Role and are looking for a diverse and exciting challenge? The City of Lincoln Council is seeking to appoint a Technical Officer to join the Private Sector Housing Team. The Team is made up of Housing Standards & Enforcement Officers and Technical Officers, and works across...


  • Lincoln, United Kingdom Rocasa Consulting Limited Full time

    Rocasa Consulting are looking to recruit Experienced Housing Officers in Nottingham and Lincoln area working Mon - Fri 9.00am - 5.30pm for 2 Months intially paying £210 per day via umbrella. Manage handover of all tenancy management exclu income, asb and compliance Patch of 1200 Able to provide a local presence on patch Good communication and general...

  • Benefits Officer

    4 weeks ago


    Lincoln, Lincolnshire, United Kingdom City of Lincoln Council Full time

    Job Title: Benefit OfficerWe are seeking a skilled and dedicated individual to join our Revenues and Benefits shared service team at City of Lincoln Council. As a Benefit Officer, you will play a crucial role in making assessments of Housing Benefit and Council Tax Support, working closely with customers to provide an excellent service.Key...

  • Support Worker

    6 months ago


    Lincoln, United Kingdom Framework Housing Association Full time

    **SUPPORT WORKER, MOSS, LINCOLN, PERMANENT, 37 HPW (MONDAY - FRIDAY), FRWK03 £20,048 - £20,417** Main duties: Supporting Adults who have experienced homelessness to manage tenancies and develop life skills. Working within a team of staff to enable opportunity and advocacy for Framework service users. Support to access services to manage addiction,...


  • Lincoln, Lincolnshire, United Kingdom Hays Construction and Property Full time

    Your New Role:Your new company, Hays, is currently recruiting for an experienced Housing Support Worker on a full-time basis in the Lincoln area.Your new role will be working as a Housing Support Worker, managing a caseload of customers with complex needs such as homelessness, substance misuse, and a history of offending.You will be signposting them to...


  • Lincoln, United Kingdom Platform Housing Group Full time

    **Are you passionate about making a difference and improving our Neighbourhoods?** At Platform we put our customers at the heart of everything we do, and our Neighbourhood teams are the life and soul of the organisation. We are excited to recruit a customer focused and highly organised individual as a Localities Operations Coordinator to join our...

  • Benefit Officer

    4 weeks ago


    Lincoln, Lincolnshire, United Kingdom City of Lincoln Council Full time

    Housing Benefit and Council Tax Support: A Complex RoleAs part of City of Lincoln Council's Revenues and Benefits shared service, we are seeking a highly skilled and motivated individual to join our team. The role involves making timely and accurate assessments of entitlement to Housing Benefit and Council Tax Benefit/support, with a key emphasis on working...

  • Night Support Worker

    5 months ago


    Lincoln, United Kingdom Framework Housing Association Full time

    **NIGHT SUPPORT WORKER, LHRSP, LINCOLN, PERMANENT, 37 HPW, **£22,052 - £22,458 (INCLUDES 10% NON-CONSOLIDATED MARKET ENHANCEMENT) PLUS 7.5% ENHANCEMENT FOR HOURS WORKED 10 PM- 7 AM** The service delivers housing related support in both short stay in accommodation and through floating support to people with a diverse range of needs in Lincoln City, North &...

  • Head of Housing

    4 months ago


    Lincoln, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full time

    Job summary The Lincolnshire Mental Health, Dementia, Learning Disability and Autism (MHDLDA) Alliance has identified that to deliver on our ambitions of people living well in their communities, that a more strategic approach is needed surrounding housing, and that partnerships across the Lincolnshire Integrated Care System (ICS) need to be developed...

  • Benefit Officer

    5 months ago


    Lincoln, United Kingdom CITY OF LINCOLN COUNCIL Full time

    **Please note**: City of Lincoln Council do not accept CVs. As part of our Revenues and Benefits shared service between City of Lincoln Council and North Kesteven District Council, we are looking for a hardworking and enthusiastic individual to join our team. Whilst predominantly located at our Sleaford Office, you may be required, on occasion, to work at...


  • Lincoln, United Kingdom Windmill Farm - Farmhouse Inns Greene King Inns Full time

    Windmill Farm is a busy food take business, Best known for its fantastic menu, carvery and giant cakes. We aim to provide the best dining and drinking experience for guests of all ages. As part of our expansion, we are looking to take on new Front of House staff to deliver great customer service and create a warm and welcoming atmosphere to all of our...


  • Lincoln, United Kingdom CV-Library Full time

    Young People Support Worker * Housing provider in Supported Living * Lincoln * Sociable Working Hours * Excellent Pay Rate * £13.88 PAYE / £18.00 Umbrella * Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made...


  • Lincoln, United Kingdom Oscar Underhill Recruitment Solutions Ltd Full time

    Young People Support Worker * Housing provider in Supported Living * Lincoln * Sociable Working Hours * Excellent Pay Rate * £13.88 PAYE / £18.00 Umbrella * Temp to Perm.Are you passionate about helping others?Are you looking for a new challenge in Social Housing?Client snapshot:An excellent opportunity has been made available by my client an established...