Support Assistant

6 months ago

Swansea, United Kingdom Llamau Limited Full time

Llamau is daring to imagine a world without homelessness - will you help us to create it?

Llamau’s mission is to end youth homelessness and homelessness for women in Wales. It’s a big ambition and to some people it might seem impossible, but we know that if we all work together, homelessness genuinely doesn’t have to exist.

We’re looking for passionate, talented and tenacious people to join Team Llamau.

You’ll be a skilled an empathic manager, able to provide high quality support and supervision to teams working in a variety of support settings with young people.

You will have a background in support provision and project management, able to motivate individuals and teams to provide high quality support to young people and vulnerable adults. You will follow the Llamau approach of ensuring services are providing trauma informed support and psychologically informed environments.

You’ll be working alongside passionate and supportive colleagues in a rewarding environment, where you’ll be making a huge contribution to creating a Wales without homelessness, every single day.

You’ll be working alongside passionate and supportive colleagues in a rewarding environment, where you’ll be making a huge contribution to creating a Wales without homelessness, every single day.

**The Role**:

- Working consistently as part of the project staff team, engaging with, building trusting and respectful relationships with, and providing support to young people, who can be difficult to engage.
- Monitoring safety and security within the project.
- Excellent communication with the whole staff team will be required.
- Ensuring the safety and highest quality maintenance and cleanliness of the project, recording and reporting all work & incidents in accordance with Llamau’s procedures.
- This role mainly requires lone working, as such following procedures, taking initiative and self-motivation is essential.

**What’s in it for you?**
- We are passionate about nurturing talent, our senior leadership team includes colleagues that have progressed through the business from entry level roles
- You’ll have access to a competitive benefits package including a maximum holiday entitlement of 40 days (including bank holidays)
- Enhanced Group Pension Scheme of 10% contributions (after qualifying period)
- You’ll also have free access to an internal wellbeing and counselling team
- You’ll have opportunities to diversify your skills and widen your experience across a range of services and niche roles including domestic violence service, employment support, training and skills tutoring
- You’ll have access to an extensive online training platform, as well as the chance to enrol on specific training in substance misuse, housing law, ACEs etc.

**Vacancy Reference**:LLA961515

**Location**: Swansea

**Contract**: Permanent, X4 Full time positions available

**Working Hours**: 38.50 hours a week, mixture of days and waking nights on a 16 week rolling rota (example rota provided)

At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality.

30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness.

Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter.

That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures.

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