Commercial Account Handler

2 months ago


Croydon, United Kingdom PIB Insurance Brokers Full time

It's a Fantastic time to join our team, new opportunity to work as part of a vibrant team, within a great office

**The Role**:
To provide professional advice and service to all clients.
Effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and fairly.
To retain existing customers and write new business by the continual development of relationships and delivery of excellent customer service.

**Responsibilities**:

- Determine appropriate solutions, structure, price and placement strategies that meet the clients' needs and deliver profitable business for a range of clients.
- Provide quality service to clients, covering all details of their insurance arrangements, to advise, review, arrange and secure the appropriate cover at a competitive premium.
- Responsible for the review and action required on policy and client information.
- Be vigilant in day to day operations to identify and mitigate the impact of potential issues ensuring remedial action is taken where necessary.
- Build effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists to maximise business opportunities.
- Build and continuously enhance relationships with PIB's panel of insurers and maintain a profile within the insurance market.
- Proactively work with colleagues across the business to identify and maximise opportunities for growth.
- Place commercial lines business within approved markets to best meet the clients needs based on the knowledge of the client, the insurance market and industry sector proposition.
- Ensure clients are appraised of updates regarding political, regulatory and market changes that may impact them and their business.
- Reviewing the adequacy of covers and suitability of the terms being offered to clients,
- Liaising with relevant departments, to ensure all queries are resolved quickly and efficiently

**Experience**:
Essential:

- Client service and administrative experience, adhering to processes and systems with a high level of accuracy and attention to detail, to support client service delivery.
- Basic understanding of the broking insurance market and the role of regulation and compliance.
- Organised with good time management skills working to agreed priorities.
- Good communication skills to effectively liaise with internal colleagues.
- Computer literate with good experience of using MS Office Suite and operational use of Acturis.
- Operational use of Acturis ensuring updates are made accurately to data quality standards.

**Further information**

As well as a competitive salary we offer the following benefits -- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose

PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

REF-208738



  • Croydon, United Kingdom Lawes Consulting Group Full time

    Job title: Commercial Account Handler Salary: £35,000 Location: Based in Croydon office - onsite for 3 days per week on average. Purpose of role: Our client is currently searching for a commercial account handler to support the team in managing clients' insurance requirements, including addressing general inquiries, managing renewals, facilitating mid-term...


  • Croydon, Cambridgeshire, United Kingdom Nashrock Insurance Recruitment Full time €45,000

    Upto £45,000 P/A Plus Bonus/Pension and More Croydon/Hybrid They are a team of highly experienced professionals delivering insurance solutions to the Property, Corporate, Private Clients, and SME sectors for 40 years. They now have an exciting position within their Team as a Senior Commercial Account Handler and are seeking an experienced...


  • Croydon, Cambridgeshire, United Kingdom Nashrock Insurance Recruitment Full time €45,000

    Upto £45,000 P/A Plus Bonus/Pension and More Croydon/Hybrid They are a team of highly experienced professionals delivering insurance solutions to the Property, Corporate, Private Clients, and SME sectors for 40 years. They now have an exciting position within their Team as a Senior Commercial Account Handler and are seeking an experienced...


  • Croydon, United Kingdom Pavilion Recruitment Solutions Full time

    Commercial Account Handler - Construction/Commercial Salary to £40,000 Croydon A highly ambitious Insurance Brokerage that specialises in the UK Construction and Commercial market are actively looking to grow their team by recruiting a like-minded ambitious Account Handler. With 20% growth year on year, the company’s Client Directors require an efficient...

  • Account Handler

    3 months ago


    Croydon, United Kingdom Ardonagh Full time

    **Insurance Account Handler**: - Croydon - ARDMG808133 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Croydon. Joining us as an Insurance Account Handler means you'll have the...

  • Account Handler

    2 months ago


    Croydon, United Kingdom The Ardonagh Group Full time

    **Account Handler - ARD990468** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Croydon. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to...

  • Account Handler

    3 months ago


    Croydon, United Kingdom Footman James Insurance Full time

    **Account Handler - ARD990468** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Croydon. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to...


  • Croydon, United Kingdom Nashrock Insurance Recruitment Full time

    Upto £45,000 P/A Plus Bonus/Pension and MoreCroydon/HybridYour new Company is an Independent Broker based in Croydon. They are a team of highly experienced professionals delivering insurance solutions to the Property, Corporate, Private Clients, and SME sectors for 40 years.They now have an exciting position within their Team as a Senior Commercial Account...


  • Croydon, United Kingdom Nashrock Insurance Recruitment Full time

    Upto £45,000 P/A Plus Bonus/Pension and MoreCroydon/HybridYour new Company is an Independent Broker based in Croydon. They are a team of highly experienced professionals delivering insurance solutions to the Property, Corporate, Private Clients, and SME sectors for 40 years.They now have an exciting position within their Team as a Senior Commercial Account...


  • Croydon, United Kingdom Nashrock Insurance Recruitment Full time

    Upto £45,000 P/A Plus Bonus/Pension and MoreCroydon/HybridYour new Company is an Independent Broker based in Croydon. They are a team of highly experienced professionals delivering insurance solutions to the Property, Corporate, Private Clients, and SME sectors for 40 years.They now have an exciting position within their Team as a Senior Commercial Account...


  • Croydon, United Kingdom Nashrock Insurance Recruitment Full time

    Upto £45,000 P/A Plus Bonus/Pension and More Croydon/Hybrid Your new Company is an Independent Broker based in Croydon. They are a team of highly experienced professionals delivering insurance solutions to the Property, Corporate, Private Clients, and SME sectors for 40 years. They now have an exciting position within their Team as a Senior Commercial...


  • Croydon, United Kingdom Nashrock Insurance Recruitment Full time

    Upto £45,000 P/A Plus Bonus/Pension and MoreCroydon/HybridYour new Company is an Independent Broker based in Croydon. They are a team of highly experienced professionals delivering insurance solutions to the Property, Corporate, Private Clients, and SME sectors for 40 years.They now have an exciting position within their Team as a Senior Commercial Account...

  • Account Handler

    3 months ago


    Croydon, United Kingdom Jensten Group Full time

    **The role** We’re now looking for a motivated & experienced Account Handler (Commercial), to join us here at the Jensten Group. Reporting to the Operations Manager and working closely with the Account Executive (within a wider team of 6), the main purpose of the role is to focus on our General Commercial Insurance book of business (includes Property and...

  • Account Handler

    3 months ago


    Croydon, United Kingdom PIB Group Full time

    Account Handler Croydon Morton Michel Full time Permanent Are you customer service driven and have at least 12 months experience in Account Handling and Insurance? Morton Michel are looking for an Account Handler who is looking for their next step. Here at Morton Michel, we are a close-knit team that take pride in our ability to deliver a first-class...


  • Croydon, Greater London, United Kingdom Morton Michel Full time

    Are you customer service driven and have at least 2 years experience in Account Handling and Insurance? Morton Michel are looking for an Account Handler who is looking for their next step. Here at Morton Michel, we are a close-knit team that take pride in our ability to deliver a first-class service to our Clients.


  • Croydon, Cambridgeshire, United Kingdom Nashrock Insurance Recruitment Full time €45,000

    Upto £45,000 P/A Plus Bonus/Pension and More Croydon/Hybrid Your new Company is an Independent Broker based in Croydon. They are a team of highly experienced professionals delivering insurance solutions to the Property, Corporate, Private Clients, and SME sectors for 40 years. They now have an exciting position within their Team as a Senior Commercial...

  • Senior Account Handler

    2 months ago


    Croydon, UK, London, United Kingdom Nashrock Insurance Recruitment Full time

    Upto £45,000 P/A Plus Bonus/Pension and MoreCroydon/HybridYour new Company is an Independent Broker based in Croydon. They are a team of highly experienced professionals delivering insurance solutions to the Property, Corporate, Private Clients, and SME sectors for 40 years.They now have an exciting position within their Team as a Senior Commercial Account...


  • Croydon, Cambridgeshire, United Kingdom Nashrock Insurance Recruitment Full time €45,000

    Upto £45,000 P/A Plus Bonus/Pension and More Croydon/Hybrid Your new Company is an Independent Broker based in Croydon. They are a team of highly experienced professionals delivering insurance solutions to the Property, Corporate, Private Clients, and SME sectors for 40 years. They now have an exciting position within their Team as a Senior Commercial...


  • Croydon, United Kingdom Stride Resource Management Full time

    Our client, a well-respected Insurance Broker is seeking a Commercial Claims Handler to join its existing Claims Team. Reporting to the Claims Manager, you will manage a small caseload of circa 200 files from first notification through to final conclusion. You will be responsible for handling all classes of commercial claims efficiently, aiming for prompt...

  • Account Handler

    3 months ago


    Croydon, United Kingdom Morton Michel Full time

    Job Advert Are you customer service driven and have at least 12 months experience in Account Handling and Insurance? Morton Michel are looking for an Account Handler who is looking for their next step. Here at Morton Michel, we are a close-knit team that take pride in our ability to deliver a first-class service to our Clients. To do this we strive to...