Client Services Executive

3 weeks ago

Shrewsbury, United Kingdom Radius Payment Solutions Full time

**Salary**:£23,000 - £25,000 DOE plus bonus

**Heard of us?**

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

**Job Purpose**

The role of **Client Services Executive** is really important to us. You will be responsible for operate within our Mobile Client Services Team as part of our Telecoms Division, responsible for providing internal and external customer support and delivering quality customer service to help retain and grow the Radius Connect customer base.

We would love to welcome you to our Shrewsbury office, working hours of Monday - Friday 9am - 5:30pm.

**Your responsibilities day to day will be**
- Providing quality customer service, including interacting with customers, and answering customer enquiries.
- Ensure phone answering takes priority and is answered in line with company guidelines.
- Build and sustain strong relations with new and existing customers.
- Provide 1st line customer support for faults, service issues and repairs.
- Delivery of KPI’s relating to customer satisfaction.
- Work closely with other teams’ in the business, such as Sales, Field Service and Accounts.
- Keep up to date on Company product portfolio and tariffs.

**What do we expect of you?**
- Good communication skills, with the ability to communicate at all levels.
- The ability to multi-task and work comfortably under pressure in a fast paced, changing environment.
- The ability to work effectively as part of a team.
- Experience of managing customer accounts and dealing with customer query's is desirable.
- Knowledge of Microsoft Office
- Teams, Word, Excel etc.

**What can you expect of us?**
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits such as discounts on phone packages, electric vehicle charge points and fuel.

**Still curious?**

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background
- We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR._

Sales Executive, Sales Agent, Customer Service Advisor, Account Manager, Sales Manager, Sales Consultant, Outbound calls, Sales Specialist, Sales Associate, Client Support Advisor, Customer Experience, Customer Service Consultant, Customer Service Agent, Data Qualifying, Inbound Customer Service Agent, Trainee Sales Agent, Trainee Customer Service Advisor, Fuel Cards, Telematics, Insurance, Broker, Vehicle Tracking, Bulk Fuels,

  • Agricultural Service Engineer

    6 days ago

    Shrewsbury, United Kingdom Client Full time

    Agricultural Service Engineer£27,000 - £31,000 + Overtime + OEM Training + Progression + Van + Excellent Company BenefitsShrewsbury, Shropshire (Commutable from: Telford, Oswestry, Church Stretton, and Whitchurch)Are you a Service Technician / Engineer from a Plant, Agricultural, Hydraulics or similar Heavy background, looking for a local days based...

  • Telecoms Client Support Executive

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Radius Payment Solutions Full time

    We're growing our Customer Service team at RadiusSalary:Available upon request / Negotiable depending on experienceLocation: Shrewsbury (SY2 6FG)Working Hours: Monday - Friday (8:30am - 5:00pm)Please note - we are unable to offer remote/hybrid working or sponsorship for this positionJob PurposeWe are seeking a Client Support Executive to support within our...

  • Customer Service Executive

    2 weeks ago

    Shrewsbury, United Kingdom Proactive Personnel Ltd Full time

    Are you an experienced customer service expert looking for your next challenge? If so, we have the perfect opportunity for you. Our client is seeking an enthusiastic and passionate individual to join their customer service team. If you are interested, please **APPLY TODAY!** **What’s in it for you?** - Free, onsite parking - Company pension - Excellent...

  • Client Manager, Training Services

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom University of Massachusetts Medical School Full time

    Explore the Possibilitiesand Advance with Us. You can view all open jobs by clicking here or use the following search form to find jobs that suit your specificcareer interests. Client Service Manager-I Job Number : Category: Administrative Professional Location : Shrewsbury, MA Shift: Day Exempt/Non-Exempt: Exempt Business Unit: ForHealth Consulting...

  • Sales And Account Manager

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom O.T. Client Services Full time

    Freight - Retained - Confidential - Hybrid Our client is engaged with a global Logistics company in search of Sales and Account Manager. As a Sales and Account Manager you will play a key role in driving the growth and success of the company by identifying new business opportunities whilst building and maintaining strong relationships with a portfolio of...

  • Field Service Executive North

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Resourcing Group Full time

    JOB ALERTJob title:Field Service ExecutiveLocation: Shropshire and Surrounding areasDepartment: Property ServicesMy client is looking for a Field Service Executive expert. You will be responsible for maintaining the recovery rate of pallets used for retailers of a defined geographical area.Benefits: Company Car supplied Monday Friday 40hr Working WeekDuties/...

  • Customer Service Executive

    2 weeks ago

    Shrewsbury, United Kingdom Acorn Waste Management Ltd Full time

    We are a busy Waste Management Company based in Upton Magna, Shrewsbury looking to hire an experienced Customer Service Executive to join our busy Customer Services Team. You will also be asked to respond promptly to customer enquiries, provide quotations and place / process orders. You must have the ability to stay calm and work well under pressure whilst...

  • Customer Services Executive

    2 weeks ago

    Shrewsbury, United Kingdom Outsource Site Services Full time

    **All About Outsource** Based in Battlefield Enterprise Park, Shrewsbury, we are a privately owned, successful company proud of over 25 years in business. Outsource Site Services supply waste management, plant & tool hire and site accommodation services to the construction and environmental industries throughout the UK. Outsource offers peace of mind...

  • Customer Services Executive

    1 week ago

    Shrewsbury, United Kingdom Outsource Site Services Full time

    **All About Outsource** Based in Battlefield Enterprise Park, Shrewsbury, we are a privately owned, successful company proud of over 25 years in business. Outsource Site Services supply waste management, plant & tool hire and site accommodation services to the construction and environmental industries throughout the UK. When the team were asked what their...

  • Customer Services Executive

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Outsource Site Services Full time

    All About OutsourceBased in Battlefield Enterprise Park, Shrewsbury, we are a privately owned, successful company proud of over 25 years in business. Outsource Site Services supply waste management, plant & tool hire and site accommodation services to the construction and environmental industries throughout the UK.Outsource offers peace of mind through our...

  • Language Services Executive

    4 weeks ago

    Shrewsbury, United Kingdom Croud Full time

    **ROLE OVERVIEW**: Croud is a digital marketing agency with a unique business model, recently named a Sunday Times Best Place to Work 2023. As a Language Services Project Management Executive, you will be supporting the Senior Language Services Project Manager and Language Services Project Manager. You will be accountable for supporting the management and...

  • Customer Services Executive

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Outsource Site Services Full time

    All About OutsourceBased in Battlefield Enterprise Park, Shrewsbury, we are a privately owned, successful company proud of over 25 years in business. Outsource Site Services supply waste management, plant & tool hire and site accommodation services to the construction and environmental industries throughout the UK.When the team were asked what their...

  • Executive Private Hire Driver

    1 week ago

    Shrewsbury, United Kingdom Bruces Executive Travel Ltd Full time

    Private Hire Driver wanted for long distance and airport transfer company. We are looking for a driver who can be flexible with working hours and be available for weekend work Good communication skills, smart appearance and being able to provide excellent customer service without exception are essential Mix of long distance executive work and local...

  • Private Client Solicitor/ Legal Executive

    7 days ago

    Shrewsbury, Shropshire, United Kingdom Thornton Legal Full time

    A long established firm based in Shrewsbury are looking to appoint a Senior Private Client Solicitor/ Legal Executive to join their established Private Client team.You will be dealing with a mixed case load of Private Client matters to include powers of attorney, wills, trusts, probate and estate management, court of protection, inheritance tax and elderly...

  • Client Services Associate

    4 weeks ago

    Shrewsbury, United Kingdom NJR Recruitment Full time

    **Location** **Salary** **Posted on** **Reference** **Shrewsbury £25000 - £35000 20/11/2023 NJR14140 DESCRIPTION Client Services Associate - Chartered Financial Planning Firm Locations: Shrewsbury **Salary**: 25,000 - 35,000 Working as part of a highly experienced team, providing support to the advisers and in conjunction with the Paraplanners on...

  • Executive Private Hire Driver

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Bruces Executive Travel Ltd Full time

    Private Hire Driver wanted for long distance and airport transfer company.We are looking for a driver who can be flexible with working hours and be available for weekend workGood communication skills, smart appearance and being able to provide excellent customer service without exception are essentialMix of long distance executive work and local council...

  • Language Services Executive

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Croud Full time

    ROLE OVERVIEW:Croud is a digital marketing agency with a unique business model, recently named a Sunday Times Best Place to Work 2023.As a Language Services Project Management Executive, you will be supporting the Senior Language Services Project Manager and Language Services Project Manager. You will be accountable for supporting the management and delivery...

  • Electrical Engineer

    1 week ago

    Shrewsbury, United Kingdom Client Full time

    Electrician (Training into Coffee Machines) Midlands - Birmingham, Stoke-on-Trent, Crewe, Shrewsbury, Telford, Chester, Wrexham, and more £30,000 - £35,000 + Full Industry Training + Plentiful Overtime + Vehicle + Pension + Holiday Are you an Electrically biased field service engineer looking to join a close-knit family run company who will invest in...

  • PPC Executive

    3 weeks ago

    Shrewsbury, United Kingdom Guru Careers Full time

    A Senior PPC Executive / Pay Per Click Specialist, who has a detailed knowledge of Facebook Ads, Google Ads and TikTok Ads, is needed to join a leading international direct response marketing agency based in Shrewsbury, Shropshire. Expect to progress yourcareer managing innovative PPC campaigns for an exciting client list. Joining as the Senior PPC...

  • Client Services Administrator

    3 weeks ago

    Shrewsbury, United Kingdom Lewis Wealth Management Limited Full time

    Job Description Client Services Administrator Lewis Wealth Management Full Time, Permanent Location: Shrewsbury, Shropshire Salary: On Application Previous work experience and the ability to work with attention to detail and work to deadlines is preferable. The role will include general day to day office administration duties, document preparation and...