37 Hours - Outreach Adviser

2 weeks ago


Ilkeston, United Kingdom Citizens Advice Derbyshire Districts Full time

**Hours: Full time - 37 hours per week**
**Salary: £24,733 - £27,040 per annum, pro rata**
**Contract: Permanent**
**Base: Ilkeston**

**Closing date: Monday 27 November 2023**
**Interviews: TBC**

We have another exciting opportunity for an outreach adviser to join our existing advice services team who deliver advice to the public on a wide range of issues in outreach settings across Derbyshire. The post will be based in our Ilkeston office, providing both face to face and telephone advice, with travel across Amber Valley and Erewash to remote outreach locations in GP surgeries and other community venues. There is flexibility in this role which allows for some remote/home working where appropriate.

Applicants need to be computer literate and must be confident in working to performance targets. Good communications skills, both written and verbal are essential in the role, as is excellent customer service skills with a non-judgemental approach. A background in advice giving, energy and/or welfare benefits is desirable but not essential. Full training, support and coaching will be provided.

**About Us**

**Closing date: Monday 27 November 2023**
**Interviews: TBC**

**Job Types**: Full-time, Permanent

**Salary**: £24,733.00-£27,040.00 per year

**Benefits**:

- Company events
- Company pension
- Referral programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Ilkeston, DE7 8DY: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 27/11/2023
Reference ID: Outreach - CADD
Expected start date: 04/12/2023


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