Night Porter
5 months ago
**THE BAMFORD COLLECTION IS A GROUP** **OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING** **AND NURTURING PEOPLE AND PLANET.**
**ABOUT THE ROLE**
As a Night Porter, you are responsible for guest rooms and will ensure a high level of service is provided during the night shift, addressing guest queries in a professional and timely manner. You’ll possess a “never say no” attitude and constantly strive to exceed expectations. You will actively monitor the safety and security of the sites, escalating any incidents if necessary.
**SALARY**:£12 p/h
**HOURS**:24H Part Time
**RESPONSIBILITIES**
- To ensure the security and safety of our staff and guests on during the night shift
- To work with the groups' security teams to ensure essential information is relayed accurately and immediately to all concerned
- To be the team and guest liaison for each area of the business over the night shift; ensure records are accurate and give Duty Management support in all required areas as business dictates.
- Always work in line with our service culture and communicate fully with all relevant departments
- Complete the Night Audit, checking guest bills are accurate, and all signed guest checks
**PERKS & BENEFITS**
- Discounts: We offer a range of discounts on our products, treatments, and dining
experiences from day 1.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a
charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we
contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
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