Night Porter

4 weeks ago


Chipping Norton, Oxfordshire, United Kingdom The Bamford Collection Full time
Night Porter Role

The Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.

About the Night Porter Role

As a Night Porter, you will be responsible for guest rooms and will ensure a high level of service is provided during the night shift. You will address guest queries in a professional and timely manner, possessing a 'never say no' attitude and constantly striving to exceed expectations. You will actively monitor the safety and security of the sites, escalating any incidents if necessary.

Responsibilities
  • To ensure the security and safety of our staff and guests during the night shift
  • To work with the groups' security teams to ensure essential information is relayed accurately and immediately to all concerned
  • To be the team and guest liaison for each area of the business over the night shift; ensure records are accurate and give Duty Management support in all required areas as business dictates
  • Always work in line with our service culture and communicate fully with all relevant departments
  • Complete the Night Audit, checking guest bills are accurate, and all signed guest checks

Perks and Benefits
  • Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1
  • Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice
  • Private Medical: We offer subsidised private medical insurance through Bupa
  • Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%
  • Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary
  • Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week

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