Receptionist/team Clerk

3 weeks ago

Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

We have an exciting opportunity for a cheerful, friendly and patient focused individual to join our small team of experienced Receptionist/Team Clerks and the wider administrative and clerical team.

The successful post holder will be based between Bodmin Clinic and Banham House on the Bodmin Hospital site and will be required to provide an efficient reception and administrative service to the North Cornwall Integrated Community Mental Health Team and Dementia in Older People's Mental Health Service.

The post holder should also demonstrate a caring and sensitive approach to their work and be able to clearly communicate with colleagues, patients, carers, the general public and representatives from other hospitals and organisations.

Essential skills required for the post include - excellent telephone manner, strong interpersonal skills, excellent organisational skills, ability to prioritise tasks, effective time management, the ability to work calmly under pressure and to have some office/clerical experience.

The working hours of this post are Monday - Friday, 8.45 a.m. - 5.15 p.m.

Full time position - 37.5 hours per week or job share post considered - 3 days per week - 22.5 hours + 2 days per week - 15 hours.

To provide reception and clerical support to the Integrated Community Mental Health Team (ICMHT) and Dementia in Older People’s Mental Health Service (DOPMH), maintaining an effective and efficient delivery of mental health services. To provide cover in the absence of other staff. To maintain an efficient clerical support and reception service to the ICMHT/DOPMH
in a busy and challenging environment.

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

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