Insurance Administrator

2 weeks ago

Bournemouth, United Kingdom U-Drive Ltd Full time

We have an exciting new opportunity for a Vehicle Damage and Insurance Administrator to join our team at U-Drive

Reporting to the Accident Risk Management and Fleet Coordinator, you will be working 40 hours per week, Monday
- Friday. You will be responsible for dealing with accident and driver misuse claims, ensuring that the relevant information is obtained from our client and branch to ensure repair costs are recovered.

**About the Role**
- Setting up new claims when first notifications are received, ensuring all relevant information is obtained to successfully submit a claim
- Chasing client’s and branches daily for documentation needed to move claims onto recovery
- Monitoring claims daily and working them effectively, to minimise the time vehicles spend off the road
- Escalating cases to management that have not followed our set process or that are falling outside of the standard repair or claim duration
- Chasing clients for proof of insurance on both new and existing hires to mitigate risk to the business
- Liaising with both the Fleet Team and branches to streamline the repair and re-hiring of damaged vehicles
- Dealing with internal queries regarding risk and insurance guidelines
- Updating the Motor Insurance Database to ensure U-Drive vehicles display the correct insurance

**About U-Drive**

Established 40 years ago, U-Drive is a family-owned and operated vehicle rental company supplying high quality cars, LCVs, and specialist vehicles across the UK. Our friendly team take pride in working together to provide superb service to our business customers and private hirers alike.

**About you**
- Ability to demonstrate business awareness
- Excellent IT skills including the use of MS Office
- Demonstrate strong administrative and communication skills, both written and verbal
- Self-motivated and organised
- Ability to multi-task, prioritise and manage time effectively

**What We Can Offer You**:

- 30 days annual leave (inclusive of bank holidays) increasing with length of service
- Employee discount on U-Drive rental including discount for friends and family
- Company sponsored training and development opportunities
- Access to Employee Discount Program offering savings on over 3,000 retailers
- Employee Assistance Program in partnership with Health Assured
- On-site parking
- **We are committed to a policy of equal opportunity.**_

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

Work Location: One location

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